【Gajoen Tokyo】House Keeping

Job description

客室およびパブリックエリアの清掃品質を維持・向上するため、ハウスキーピング業務全体の管理・監督をご担当いただきます。

You will be responsible for managing and supervising all housekeeping operations to maintain and enhance the cleanliness standards of guest rooms and public areas.

·  客室および館内の清掃状況のチェック・品質管理
·  ハウスキーピングスタッフの指導・教育・業務指示
·  清掃用品・リネン類の在庫管理および発注
·  客室のステータス管理およびフロントとの連携
·  衛生・安全基準の遵守および改善活動
·  クレーム対応およびサービス品質の向上
·  ブランドスタンダードに基づいた客室環境の維持

 

·  Inspect and ensure the cleanliness and quality of guest rooms and public areas
·  Supervise, train, and assign tasks to housekeeping staff
·  Monitor inventory levels of cleaning supplies and linens, and handle ordering
·  Manage room status and coordinate with the Front Office
·  Ensure compliance with hygiene and safety standards and drive continuous improvements
·  Handle guest complaints and enhance service quality
·  Maintain guest room standards in accordance with brand guidelines

＜必須＞

·  ホテルでのハウスキーピング経験歓迎
·  衛生管理に関する基本的な知識
·  英語での基本的なコミュニケーション能力
·  細部まで注意を払える方

 

Required

·  Previous experience in hotel housekeeping is preferred
·  Basic knowledge of hygiene and sanitation standards
·  Basic communication skills in English
·  Strong attention to detail

 

 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands ,  and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our  Careers Blog  to see why we’re more than a great place to stay—we’re a great place to work.