Receptionist - 12 Month Contract

About Allianz 

We are proud to be one of the world’s most trusted insurance companies, and Ireland’s #1 Property & Casualty Insurer serving over 900,000 customers across Ireland, for over 100 years. Our success is driven by the incredible people we employ, with over 800 people in Allianz Ireland, we are committed to supporting our employees' individual needs and aspirations. 

This role is officially based in Elm Park, Dublin 4, but we embrace a hybrid working model that offers you the flexibility and support you need to excel in your role. 

We are incredibly proud to be recognised as a Great Place to Work having won the Super Large Category in 2025, as well as being one of Ireland’s Best Workplaces for Women and Best Workplaces for Health & Wellbeing. If you're ready to take the next step in your career, apply now and become part of the team!  

The Opportunity 

The purpose of the role is to provide excellent customer service for all callers to Allianz Insurance.  The role will act as first point of contact to the organisation for all our Corporate and Customer visitors. 

The successful candidate will be professional, enthusiastic, courteous and welcoming in their interactions with all visitors, customers and internal colleagues. 

A commitment to service delivery, outstanding customer service and the ability to work collaboratively within a team are key to succeed within this role. 

This is a 12-month fixed term contract position based in our Dublin office in Allianz House, Elm Park, Merrion Road, Dublin 4. 

Key Responsibilities: 

• Receive, welcome, and refer visitors to the relevant individual or department and work as a member of the Team to deliver agreed levels of service 

• Managing a busy switchboard with high volume of phone calls 

• Accept delivery of small parcels and advise addressee 

• Maintain the reception area in a tidy condition 

• Connect callers who may be uncertain of their required contact to the most appropriate department/contact; direct call to right destination 1st time 

• Take and pass on messages - Determine when something is urgent and expedite a response 

• Administer routine parking and taxi arrangements, and issue & collect security badges for visitors 

Key Requirements / Skills & Experience 

Essential: 

• 1 years’ experience in a customer facing role 

• Strong telephone manner 

• Excellent interpersonal and communication skills 

• Strong team player with the ability to build strong relationships within the team 

Desirable: 

• Commitment to continuous improvement of quality and efficiency 

• Effective time management and organisational skills 

• Ability to work under pressure and on own initiative 

• Ability to build professional relationships across other business areas 

• Strong Microsoft Office skill 

• At Allianz Ireland, we are committed to staying at the forefront of technological advancements. While this role may not require specific expertise in Data Analytics or AI technologies, having an understanding of their principles and practical uses would be advantageous. 

Our Benefits:  

We offer a competitive remuneration package, generous pension scheme contributions, health insurance, working from home allowance, numerous wellbeing and family benefits, an onsite gym, and a well-connected, accessible location with onsite staff parking and free lunches. 

#LI-Hybrid This is a hybrid remote/in-office role 

Allianz plc. is regulated by the Central Bank of Ireland. 

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.  

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. 

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. 

Join us. Let's care for tomorrow.