Senior Business Analyst

Job description

Hi, we're glad you're here! We are hiring to our Aviva Services Excellence Centre!

 

Do you have a passion for transformation? Do you like to challenge the status quo, think differently and look at ways technology can solve business problems? Are you dynamic, resilient and want to be involved in delivering change that drives Aviva strategy?

At Aviva we love to constantly innovate and improve the experience, products, and services for the benefit our customers. Our change agenda isn’t just about technology; it’s wide and varied which means that you can work on projects and programmes across all business units.

Our one team approach provides great opportunities for career development across the Aviva Group. Whilst you don’t need to be from a Financial Services background, it would be beneficial; we want to bring the best in class regardless of your specific industry experience. If you are motivated by making a difference, enjoy a variety of assignments, are keen to develop and have strong relationship building skills, we would love to hear from you!

Take a look at our job description - maybe it suits you or one of your friends? 

What will you be doing?  

Main responsibilities:

· 
Accountable for shaping and defining the business outcome.

· 
Accountable for planning and delivering the business analysis activities on projects and programmes.

· 
Accountable for integrity and alignment of the proposed and chosen solutions with the business needs.

· 
Accountable for development and professionalism of themselves and the business analyst community.

Risks & Controls management:

· 
Identify, own and manage the specific key risks and/or IT controls and Business Protection standards.

Problem Solving

· 
Accountable for solving problems and dealing with difficulties in line with policy, process and other guidelines applying technical knowledge and expertise.

· 
Support project resources by giving advice or by taking on accountability to resolve more complex problems.

Change

· 
Accountable for recommending change based on expert know how and analysis of the business situation taking account of similar previous problems.

Internal Collaboration

· 
Support project resources by giving advice or by taking on accountability to resolve more complex problems.

· 
Accountable for building and maintaining effective relationships with the project team as well as extended stakeholders – incl. sponsor, business representatives and other projects.

External Interaction

· 
Accountable for building and maintaining effective relationships with external subject matter experts and/or suppliers. 

 What we’re looking for? 

· 
Proven experience in Business Analyst covering all stages of the project lifecycle (min. 5 years)

· 
Excellent analytical, decision making and problem-solving skills.

· 
Good facilitation skills – ability to liaise/present to a variety of individuals.

· 
Comfortable with leading, negotiating and influencing skills to challenge and drive the necessary changes.

· 
Experience of working on medium to large scale assignments.

· 
Detailed knowledge and experience of application of business analysis tools and techniques.

· 
Experience of projects/programmes in the following areas would be desirable; Data analytics, Customer & Data Migration, IT Simplification & Decommissioning,  CRM, Regulatory, Business Transformation 

In Aviva Services Excellence Centre, we provide:   

· 
Contract of employment  

· 
Performance Bonus  

· 
Private medical care (ENEL-MED)  

· 
Emotional support consultations  

· 
Cafeteria system of benefits (e.g. MultiSport card)  

· 
Additional parent privileges:  
- baby leave – 6 weeks leave for second parent  
- shortened working time after parental leave  

· 
Employer-funded group insurance  

· 
Employee Shares Plan  

· 
Extra day off for birthday  

· 
Paid time off to volunteer  

· 
Additional leave acquired over the years in the company (even 5 days more in a year)  

· 
Wellbeing Leave - additional two weeks paid leave after 10 years of service  

· 
Access to the e-learning platforms  

· 
Internal employee referral program  

· 
Hybrid working model with 1-2 times of Warsaw office days per month + special occasions

· 
Attractive office location in Warsaw - Gdański Business Center  

· 
Additional entitlements for people with disabilities - Work Without Barriers  

· 
Work environment that promotes diversity - Diversity Charter  

Do you see yourself in Aviva Services Excellence Centre? Be sure to apply!    

Aviva is for everyone!    

As a signatory to the Diversity Charter, Aviva applies a policy of equal treatment and creates a work environment that is friendly to people with disabilities. We do not require from candidates the date of birth, marital status and attached photos to your CV. We encourage all individuals regardless of gender to apply.   

Most of our people are smart working – spending also time in our office - combining the benefits of flexibility, with time together with colleagues.   

We’re inclusive - we welcome applications from people with diverse backgrounds and experiences.   

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply and try! 

 

To find out more about current job offers at Aviva take a look here.