Technical Claims Specialist

Job description

Senior Technical Claims Specialist – Commercial Property

We have an exciting opportunity for an experienced Technical Claims Specialist. We are looking for someone who has extensive experience in handling complex, high profile and large Commercial Property claims (preferably with Multinational experience), to take up a Senior claims handling role within our Property Technical Claims team.

A bit about the job:

You’ll be responsible for the management of a large Property claims portfolio, of high value (in excess of £500K) and complex claims, handling claims from first notification through to conclusion, attending site where appropriate. You will expertly manage the internal and external stakeholders involved in each case to drive great claim outcomes.  In addition, you will assist with the embedding of our claims philosophy, standards and best practice with a focus on the delivery of financial results within the team. 

You’ll play an active part in enhancing the ability of the team to perform through quality audits and regular coaching and feedback and by the identification of training needs.

Skills and experience we’re looking for:

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In-depth experience in handling complex, high profile, and large Commercial Property claims (in excess of £500K).

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Multinational major loss claims handling experience preferred, with knowledge of London Market claims and ECF system.

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Knowledge of fraud, FOS outcomes and impacting legislation in respect of own business unit or discipline at a level which enables the provision of strategic decision making and direction.

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Act as a credible representative for Aviva in official claims matters.

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Ability to coach and mentor to support development of other claims experts.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.  And one of the ways we live up to that promise is by investing in you.  We have so much to offer when it comes to being an Aviva colleague.

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Bonus opportunity - 10% of annual salary Actual amount depends on your performance and Aviva’s.

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Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

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29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

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Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts

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Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

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Brilliantly supportive policies including parental and carer’s leave

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Flexible benefits to suit you, including sustainability options such as cycle to work

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Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

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We take your wellbeing seriously with lots of support and tools

Take a look to learn more.  Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way.  So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Anna Bui a call on 020 4571 9950 or send an email to anna.bui@aviva.com .