Liability Specialist

Job description

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

Do you have a genuine passion for looking after customers? Are you looking for an exciting new challenge and want to be a part of an industry leading, dynamic team?

The Protect Liability Specialist role is to investigate, evaluate, negotiate, and settle claims in accordance with Aviva's procedures and philosophy. We have a strong focus on strategic indemnity and expense management, in addition to excellent customer service. The successful candidate will thrive within a high-performance culture, readily accept new challenges, and continually improve their knowledge and skills.

What you'll Do

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Interpret and confirm insurance coverages

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Investigate, evaluate, and settle Casualty claims with claimants or their representatives

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Direct and manage file investigations and if required instruct IAs as needed

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Ensure file reserves are timely and accurate

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Proactively manage communication with our customers and stakeholders

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Clearly document and summarize file activity

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Understand and support Aviva’s claim procedures and guidelines

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Regular and proactive reviews files strategy plans

What you’ll bring:

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University degree or equivalent

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CIP or working towards CIP. Currently licensed or qualifies to be licensed to handle Casualty Claims in all Atlantic Provinces

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Experience with Property Damage Liability claims

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Strong working knowledge of litigation environment (Litigation Assistant, Para-legal)

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Bilingual French and English is a strong asset

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Ability to work independently and effectively in a fast-paced environment

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Strong working knowledge of Personal and Commercial liability claims

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Exceptional written and oral communication skills

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Well-developed organizational skills

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Adaptability, flexibility and integrity

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Committed team player with a positive outlook and sense of humor

What You’ll Get:

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Competitive rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities

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Our vacation package starts at 4 weeks !

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Exceptional Career Development opportunities

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We’ll support your professional development education

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Corporate wellness programs to support our employees’ physical and mental health

Additional Information:

Aviva Canada is committed to providing accommodations for people with disabilities during all phases of the hiring process including the application process. If you require an accommodation because of a disability, we will work with you to meet your needs. Applicants need to make their needs known in advance. If you are selected for an interview and require an accommodation, you are encouraged to advise the Talent Acquisition Partner who will consult with you to determine an appropriate accommodation.