Client Relationship Manager

Job description

Role Purpose

We are looking for a strong communicator, people- oriented and driven Client Relationship Manager to join our Group Employee Benefits team! Ever wondered what goes behind the scenes of group insurance coverage for employees and their benefits? If you enjoy building relationships with people, has a passion in problem solving and want to develop your career in the insurance industry, do not miss this opportunity!

As a CRM, you will support the Domestic Corporate Business manager in services delivery to the assigned corporate business portfolios and the following:

·  Working with assigned intermediaries as well as clients to handle enquiries and ensure smooth operations.
·  Assist in the credit control functions for existing and new businesses.
·  Coordinate with the intermediaries to promote SME facility to ensure growth and retention.
·  Participate in projects to expand and create growth in career progression.
·  Provide efficient and quality customer service to clients/ intermediaries
·  Ensure policies of assigned segment are properly set up administered
·  Provide Product and service trainings to assigned intermediaries and clients

Education Qualifications

·  Degree / Diploma of any discipline
·  Capital Markets & Financial Advisory Services (CMFAS) Exams: Modules 5 & 9 (CLI, ILP equivalent)
·  Certificate in Health Insurance

Required Capability

·  1 to 2 years of experience in Employee Benefits
·  Strong organizational and problem-solving skills
·  Sound understanding of the backroom insurance operations in group insurance business
·  Good Interpersonal skills
·  Communication & Negotiation skills
·  Sound Knowledge of life and health insurance products
·  Knowledge of MS Office application software

Apply now and we will be in touch!