Credit Back Office Officer in GCC Bucharest - Allianz - ROMANIA

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Job description

What you do

Uploading of limit for PHs and for prospects on IRP
Cancellation of limits for PHs following buyer review feedback
Reduction of limits for PHs following buyer review feedback
Confirmation of limits for PHs following buyer review feedback
Transfering limits from different contract following PHs, tied agencies, brokers queries.
Preliminary transfer of limits management following financial clients queries.
Monitor and management of Information providers flows ensuring full correctness and compliance with internal and group procedures
Management of No core countries foreign providers information flow with update of IRP and proper process control
Management of No CCIAA information flow with update of IRP and proper process control
Management of GTS ticketing both internal ticketing and with external clients
Communicating (written) towards PH - Broker/Debtor
Chasing documents and information missing per mail & transferring the gathered information to the relevant stakeholders
Creates reports
Taking care of correct data entry and maintaining data quality
Escalation to local teams and including account manager in case of unresponsive customers (chasing)
Participating to test campaigns (corrected defect, RFC)
Inquiry and clarify with Reporting & Administrative Support Teams any specific case not matching with normal flow/ exception

What you bring

Educational requirements

Student or bachelor degree in Administration, Finance / Accounting, Law or Insurance is preferable

Functional knowledge

Good understanding of RUW and CA processes and KPI, reporting and systems is an advantage
Working knowledge of Italian language (very good level/native)
Working knowledge of English language (good level)
Good user of MS Office package, especially Excel (intermediate level)
We are seeking innovative thinkers with a strong understanding of artificial intelligence and its applications to join our dynamic team.

Business expertise

6 months to 1 year experience is customer service or secretarial activities would be an advantage

Interpersonal skills

Result orientated and able to work towards zero defaulted tasks
Team player
Customer focused
Flexibility and critical thinking
Ability to manage own space and time and to work in a fast-paced environment
Good problem solving skills

What We offer

Dynamic and multinational working environment.
Opportunity to learn and grow- on the job as well as language or professional training.
Open company culture, flexible working hours / possibility of working from home.
A wide range of employee benefits - meal vouchers, gift vouchers, performance bonus, public transportation allowance, extra personal days, premium health insurance, fruit day, discounts on Allianz products, etc.
Full time permanent contract.
Modern and accessible offices.

#Romania

#NEUR

#Bucharest

Headquartered in Paris, Allianz Trade is the global leader in trade credit insurance and a recognized specialist in the areas of surety, collections, structured trade credit and political risk, present in over 40 countries with 5,800 employees. In 2024, our revenues reached 3.8 billion euros, and we guaranteed 1,400 billion euros of trade transactions worldwide. With sustainability, collaboration, and inclusion at the heart of our values, our workplace culture has earned global recognition — demonstrated by our certification as a Great Place to Work and a Gold Medal from EcoVadis in 2025. Disclaimer: Allianz Trade is the trademark used to designate a range of services provided by Euler Hermes.

Offers “Allianz”

Job description