[Roger Dubuis] Retail & Operations Coordinator (1y Temp)

Job description

Main Purpose

To guarantee the retail operating support for Roger Dubuis in Korea aligned with corporate guidelines and procedures. To Support Retail Team and Brand for general operations and management.

 

Key responsibility 1 : Retail administration & support to retail team

Managing sales materials / boutique accessories (ordering, import and distribution, inventory management )

Follow up general boutique requests (IT System & Issue Reporting, implementation, maintenance, and general support)

Support on administrative tasks (SAP Vendor & PO creations, invoices, etc.)

Ensure to actively participate in strategic projects such as boutique openings/relocations/closings

 

Key responsibility 2 : CRM & e-Commerce Assistant

Support data enhancement projects (e.g., Salesforce, SAP, the VIEW) and monitor CRM data capture regularly checking CRM system

Manage orders, handle exchange and returns, and ensure smooth operation of e-Boutique

Cooperate work with relevant internal team, boutique and HQ

 

Role Competencies

Advanced level of both written and spoken English

Action-oriented and excellent team player

Be able to harmonize boutiques and HQ