Operations & Commercial Management Trainee (m/f/d)

Job description

THE WATCHMAKER OF WATCHMAKERS
Since 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home in the Vallée de Joux, Jaeger-LeCoultre has been distinguished by its mastery of complications and the precision of its mechanisms. Known as the Watchmaker of Watchmakers, the Manufacture has expressed its relentlessly inventive spirit through the creation of more than 1,300 different calibres and the award of more than 400 patents. Harnessing 190 years of accumulated expertise, La Grande Maison’s watchmakers design, produce, finish and ornament the most advanced and precise mechanisms, blending passion with centuries-old savoir-faire, linking the past to the future, timeless but always up with the times. With 180 skills brought together under one roof, the Manufacture creates fine timepieces that combine technical ingenuity with aesthetic beauty and a distinctively understated sophistication.

For a 12-month period, the Maison Jaeger-LeCoultre is looking for a dedicated and motivated candidate to join the Operations Team as an Operations & Commercial Management Trainee (m/f/d) reporting to the Operations and Performance Manager.

YOUR MISSIONS

Sales Operations Management

• Be a direct point of contact for national and international partners across Jaeger-LeCoultre’s distribution network in Northern and Eastern Europe
• Support and engage with internal and external stakeholders across distribution channels (retail and wholesale) managing client requests: e.g., watch and accessories order management, credit note management and assistance with B2B digital tools
• Drive B2B partnerships delivering excellent client support

Performance and Analytics

• Monitor performance of commercially driven initiatives and support follow-up process
• Increase reporting efficiency on selected commercial key metrics building and enriching dedicated reports
• Perform ad-hoc analytical requests and visualize data for management presentations

Multichannel Project Management

• Support 360° market projects, integral to the annual calendar, in collaboration with head office and boutique teams as well as internal and external parties
• Show ownership handling end-to-end operational processes, from planning to communication and follow-up

YOUR PROFILE

• Completed studies in economics or comparable fields
• First experience in the commercial field, luxury is a plus
• Excellent Microsoft Office skills (Excel, PowerPoint), SAP is a plus
• Fluent in written and spoken German and English
• Analytical talent driving actionable insights
• Effective interpersonal and communication skills
• Passionate, proactive, enthusiastic, agile learner
• Ability to multitask and understand priorities
• Detail-oriented approach to work