Delvaux Retail Manager

Job description

MAIN PURPOSE
As a Retail Manager, you’re responsible for guiding Boutique members to inspire top performance teams. The position is expected to define, propose and continuously animate the Japan retail network to reach sales and qualitative targets. Also, empower boutique members to ensure boutiques net margin by the control of the budgets and respect processes and policy.

KEY RESPONSIBILITIES 

➢ Instill a strong culture of both service and productivity
➢ Recruit, develop and grow store population, with focus on Boutique Managers.
➢ Be a brand ambassador in Japan. Build strong relationship with VIC clients, landlords, department stores, fashion community in Japan.
➢ Plan and action to achieve sales budgets.
➢ Lead boutique members and ensure all members has excellent customer service skills and motivations to achieve sales target.
➢ Align with brand service standards. Provide trainings to ensure that boutique members are able to perform at excellent level.
➢ Manage all negotiations with department stores on terms and conditions.
➢ Co-work with department stores in regards to sales events and sales trends, and maintain good relationship and conduct the continuous dealings.
➢ Collaborate with other departments such as merchandising, VMD, marketing, logistics, human resources, in order to manage boutiques in all aspects. (sales, boutique conditions, CRM, employees etc.)
➢ Communicate and making report to Retail Director

KEY QUALIFICAITION 

➢ Energy
➢ Motivating others
➢ Toughness
➢ Negotiation skill
➢ Communication skill
➢ Proactive &Self driven
➢ Solving problem skill
➢ Strategic thinking
➢ Business acumen

ADDITIONAL REQUIREMENTS 

➢ 2-3 years retail manager experience in Retail industry. Luxury brand experience preferable.
➢ Deep understanding of retail business and fashion and department store industries.
➢ Business level of English preferable

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