Client Service Associate

Job description

Client Service Associate

How will you make an impact?

As a true ambassador of Cartier, your goal will be to deliver outstanding client service during every single interaction. Your communication and problem-solving skills will allow you to engage with multiple teams to find great solutions, deliver proactive support and build great relationships with clients. You will be navigating in a dynamic environment with challenges to thrive in.

Working in a boutique hosting many staff and clients, you will know how to multi-task, work effectively within a team and maintain a positive attitude throughout. 

 

How will you experience success with us?

Seeing this opportunity as a long-term career with us, you will be fluent in English and Turkish, with excellent communication skills to collaborate with both colleagues and clients. You will have a base of service experience, luxury experience or client relations center experience will be preferred. You will be proficient with MS Word, Excel, PowerPoint, have technical agility to manage multiple tools and immaculate verbal & written communication. You will also be able to deal with people from all backgrounds and manage objections & challenging situations.

 

How do we keep you smiling?

To reward your strong contribution to our team, you can expect a flexible work environment in our boutique in Istinye. In addition you will also be provided with; Annual Bonus/Monthly Commission/Laptop/Phone/Ticket Allowance/Medial Insurance/Life Insurance/Discount to Richemont brands and meal and transportation allowance. We value our people and you will be provided with an intensive on-boarding and continued training throughout your career to grow with Cartier.

 

Your journey with us:

If your application is selected, you will receive an introductory call from a member of our Talent Acquisition team to explain further steps and discuss the opportunity. If there is a match from both sides, you will have a chance to meet with the boutique manager & HR Business Partner as a video or in-person interview. If we are positive from all sides and this is an exciting challenge for you, you will receive a job offer to join Cartier and a warm invitation to the team!

 

WE ARE AN EQUAL OPPORTUNITIES EMPLOYER