Sr. Specialist - AZAY Full Time Agent Development

Job description

Job Summary:

- Responsible to recruit, train and development full time agents on Blue Star program curriculums and skills.
- Arrange training and activity to support program at any point during and after the program.
- Motivate AL,GM/AVP to gain support on full time Agent Developement program on recruitment, development and follow up on sales target in assigned area.

Responsibilities :

1. Full Time Agency Recruitment and Selection
 - Manage selection process and interviews with program candidates
 - Organize and manage selection process (interview with candidates)
 - Manage new trainers recruited for the program (future strategy)

2. Full Time Agent Development
 - Deliver training program to full-time agents under the program
 - Create and execute after-training activities for full-time agents

3. Full Time Agent consulting and monitoring
 - Provide regular feedback to ALs about agent performance (KPI / performance sessions)
 - Communicate and cooperate with other parties team
 - Regularly report about program progress to supervisor

4. Report and analysis
 - Track and monitor to ensure that training and development programs are delivered with quality according to plan
- Review the training evaluation reports, define any areas for improvement, and provide suggestions / solutions
- Drive for continuous improvement and enhancement of the quality of training and development programs with the aim of driving sales performance

Qualifications :

• Bachelor’s Degree in Business Administration, Training and Development, or other related fields

• 3 – 5 years of experience in Sales Training and Development, Sales/ Distribution, Sales Support, Sales Communications, or other related fields in the banking or insurance industries

AZAY