Quality Lead (Poland)

Job description

Key responsibilities include:

•    Developing and implementing quality management strategies.
•    Overseeing customer satisfaction (VoC/NPS) and complaints management.
•    Leading quality audits, certifications (e.g., ISO), and performance improvement initiatives.
•    Driving cross-functional collaboration and quality awareness.
•    Establishing quality metrics, managing risks, and fostering operational excellence.
•    Developing and managing the budget of Quality scope for the respective country
•    Leading a high performance local quality team 

What You Bring:

•    Minimum 2 years of experience in the company.
•    Expertise in quality assurance and training.
•    Strong focus on customer satisfaction and process efficiency.
•    Fluency in English and excellent communication skills.
•    Ability to work collaboratively in an international, remote setting.
•    Analytical mindset and proficiency with tools/systems like inMoment, Pola.net, etc.

What We Offer:
We value your uniqueness and are committed to your personal and professional growth. Enjoy:
•    Access to diverse development programs and international career opportunities.
•    Health and wellbeing initiatives through our Work Well programs.
•    Flexibility to achieve a balanced work-life dynamic.

Be part of a team that drives excellence and innovation. Apply now to take your career to the next level!

62951 | Underwriting | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

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