Strategic Relationship Manager

Job description

Strategic Relationship Manager | Sydney METRO

 

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work. We’re one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further our commitment to securing the future for our people and customers.

 

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

 

Let’s care for tomorrow, so we can create a better future together, for everyone.

 

You'll be responsible for

·  Monitoring the performance of repair shops to achieve positive performance outcomes, including regular on-site visits.
·  Identifying market and industry trends, evaluating, and applying strategies to improve repair shop performance.
·  Understanding and anticipating customers’ needs by developing strong business relationships combined with competitor analysis to improve customer insights.
·  Overseeing the onboarding of new repair facilities and supporting the offboarding of repair facilities not meeting required performance standards.
·  Supporting the application of nationally consistent Assessing policies, procedures, and work practices.

 

About you

·  Must have trade qualifications as a Panel beater, Spray painter or Motor mechanic. ( essential )
·  Motor insurance experience would be highly desirable ( desirable )
·  Current and practical knowledge of the smash repair industry.
·  Excellent negotiation and data analytical skills.
·  Demonstrated capability to plan and prioritise effectively, organise tasks, manage competing resources, and demands.
·  Excellent verbal and written communication skills, capable of communicating with clarity, impact and influence.
·  Team player who collaborates well with others to achieve customer centric outcomes.

 

Benefits and perks

·  Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
·  Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
·  Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
·  Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
·  For more details about our benefits, visit the Allianz Careers site.

 

About Our Culture

We care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations and abilities are not only welcomed but valued for the perspectives and talents they bring to work.  We’re committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

 

Adjustment and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

 

Join us. Let’s care for tomorrow. www.allianz.com.au/careers