OPS Controller

Job description

About the Role

Join our Operations Steering and Transformation division as a Controller of Operations within the Steering and Controlling team. In this role, you’ll play a key part in ensuring financial health and operational efficiency across our Business Units in Romania, while collaborating with global service delivery teams.

You’ll focus on financial planning, budgeting, and analysis to support informed decision-making. This position is ideal for someone who enjoys working with numbers, spotting trends, and driving improvements. You’ll work closely with different departments, deliver high-quality reporting and forecasting, and help implement solutions that align with Group standards.

Your insights will directly contribute to cost optimization and productivity improvements, supporting our global strategic goals.

What You’ll Do

• Monitor Operations costs and ensure budgets are met.
• Analyze financial performance and identify improvement opportunities.
• Coordinate the Operations Planning Dialogue (PD) process.
• Deliver accurate cost reporting and forecasting for sound decisions.
• Support automation of data collection and reporting in collaboration with Finance.

Your Key Responsibilities

1. Financial Planning & Budgeting – Create and manage budgets aligned with business targets.
2. Performance Monitoring – Track financial results, highlight variances, and recommend actions.
3. Reporting & Forecasting – Provide timely, accurate reports and projections.
4. Cross-Functional Collaboration – Work with Operations and other teams to align strategies.
5. Risk Management – Identify risks and propose mitigation measures.
6. Process Improvement – Drive efficiency through better systems and practices.
7. Stakeholder Communication – Present financial insights clearly to non-financial colleagues.
8. Audit Support – Assist with audits and ensure compliance with Group standards.

What We’re Looking For

• 3-7 years of experience in financial control or business planning.

• Strong analytical skills and ability to turn data into actionable insights.
• Advanced Excel skills.
• Excellent communication and collaboration abilities.
• Ability to manage priorities in a dynamic environment.
• Fluent in English (German or French is a plus).
• Experience with SAP or similar tools is an advantage.
• Previous exposure to large organizations or insurance/assistance business is a plus.

Why You’ll Love This Role

• Opportunity to make a real impact on operational efficiency.
• Work in a collaborative, international environment.
• Be part of a team driving transformation and innovation.