Internal Review Specialist

Job description

Internal Review Specialist – CTP Claims – Sydney or Charlestown location, NSW

 

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work. We’re one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further our commitment to securing the future for our people and customers. 

 

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being. 

 

Let’s care for tomorrow, so we can create a better future together, for everyone. 

 

Are you looking for an interesting and diverse legal role whereby you review legislative decisions?

We are seeking an Internal Review Specialist based in either Sydney or Charlestown to execute dispute resolution strategies to drive effective customer and Allianz Australia outcomes.

 

About the role  

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Conduct independent internal reviews of claims decisions by preparing a Certificate of Determination with reasoning to support your findings

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Telephone communication with the customer and interaction with lawyers and other stakeholders during the internal review process

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Responding to and preparing legal submissions in response to applications lodged with the Personal Injury Commission

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Ensure adherence to legislative requirements and compliance with legislative  timeframes

 

About you  

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Ability to interpret and apply legislation.

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Strong legal and technical skills within NSW CTP.  A Law Degree or other Tertiary qualification and experience is preferred

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Demonstrated high level customer service skills.

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Ability to work in a fast paced environment.

 

Benefits and perks  

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Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!  

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Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.  

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Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources. 

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Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer! 

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For more details about our benefits, visit the Allianz Careers site. 

 

About our culture  

We care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations and abilities are not only welcomed but valued for the perspectives and talents they bring to work.  We’re committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential. 

 

Adjustments and support   

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation. 

 

Join us. Let’s care for tomorrow. www.allianz.com.au/careers