Employee Listening Specialist

Job description

Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our global footprint, with more than 7,300 employees located across ten countries and four continents, enables us to unlock value for our partners across the insurance value chain and deliver superior client experience within Allianz Group. At Allianz Services, we have a strong specialization in core insurance operations, shared services, business analytics, engineering, and management consulting. Our people and our trusted relationships with partners are what matter most. These are rooted in our values of compassion, integrity, and expertise and we strive to continuously evolve, improve, and deliver excellence while contributing successfully to the transformation of Allianz. Caring actively for the environment, for people, and for our customers is what makes us a great place to work and together we are shaping a better and more caring tomorrow.   

Job role

As an Employee Listening Specialist, you will collaborate with Engagement experts to manage the timelines and processes associated with various initiatives and surveys, including the Allianz Engagement Survey (AES), Pulse Surveys, and Great Place To Work (GPTW). This position requires strong organizational skills, attention to detail, stakeholder management, and the ability to effectively communicate and collaborate with different HR functions inside the organization. 

What you will do

• Collaborate with experts to oversee and support the engagement projects (like AES, Pulse Surveys, and GPTW), ensuring adherence to strict and complex timelines
• Take ownership of specific processes related to the surveys, such as translation, hierarchy management, report generation, and exclusion criteria
• Ensure all processes are executed accurately and efficiently
• Respond to questions and facilitate exchanges of information within the project
• Generate and distribute regular reports on project status, progress, and key metrics
• Maintain comprehensive documentation of processes, timelines, and communication
• Identify and resolve any issues or challenges that arise during the project lifecycle

What you bring

Education:

• Bachelor’s degree in business administration, Human Resources, Psychology, or related field
• Master’s degree preferred

Experience:

• 2-3 years of experience in HR, or related field
• Experience in managing projects
• We highly welcome candidates with a genuine interest and affinity for Information Technology (IT) and Generative Artificial Intelligence (GenAI), as these attributes are considered valuable assets to our team. 

You have

Skills:

• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite with a focus on Excel and PowerPoint
• Ideally, experience with Success Factors
• Familiarity with survey platforms (e.g., Qualtrics, SurveyMonkey) is a plus

Interpersonal Skills:

• Collaborative team player with strong interpersonal skills
• Ability to work effectively in a multicultural environment
• Analytical and problem-solving skills, with a hands-on mentality and capability to deliver results
• Good assertiveness, planning, and organizational skills, capable of dealing with multiple stakeholders and priorities

What we offer

We support your well-being

• Access dedicated counseling services, mental health resources, and well-being sessions designed to keep you feeling your best
• Enjoy a personalized benefits package through a monthly budget on the Benefit platform, covering medical subscriptions, meal tickets, private pension plans, life insurance, Allianz Tiriac exclusive insurance discounts, and many more.
• Prioritize what truly matters with time off on your birthday, additional vacation days for each year with Allianz (up to five extra days), Paid leave on December 24th and 31st, plus the flexibility to swap weekend holidays for extra days off, and special allowances for significant life events.

We invest in your growth

Take advantage of an extensive learning curriculum tailored to support your career growth and meet your professional needs, with access to a wide range of technical and soft skills trainings, international certifications (including Agile, Lean Six Sigma, PRINCE2, ITIL, IFOA, ACCA, IACCM, and more), learning resources from LinkedIn and Allianz platforms, language development opportunities (German, French, English), and our dedicated Leadership Program to help you reach the next level.

We value you and your work

We acknowledge and recognize your work through performance-based rewards to celebrate your achievements, team, and individual recognition programs to celebrate your contributions and internal referral bonuses.  

Your personal information, including sensitive data, may be shared with Hiring Managers to evaluate your suitability for the role. Only candidates who meet the criteria will be contacted, and all applications will be treated with strict confidentiality.