Warehouse, Distribution & Inbound Logistics Officer

Job description

Business Context and Main Purpose of the Job
· Reports to the Customer Service Officer Malawi.
· The role will spend 40% on Warehouse, 40% Distribution and 20% on In-bound deliveries.
· The Warehouse, Distribution & Inbound Logistics Officer manages day to day warehousing, inbound and outbound transportation. Responsible for the efficient and accurate handling and delivery of customer orders. She / he has to ensure the delivery of high CCFOT at optimal costs and ensure quality, environment safety and health standards are met as per the Unilever guidelines.
He / She is also responsible for ensuring that Unilever product imported from Kenya, South Africa, Zimbabwe, Egypt and etc. is customs cleared on time and that duties and other surcharges paid are in line with our budget and cost assumptions

Key Responsibilities
· Manage the day to day deliver operations to achieve high levels of Customer Service at optimal costs
· Ensure distribution of products on time and in full within the required conditions.
· Ensure that inbound products are received, offloaded and stored on time and in full within the required conditions
· Drive CCFOT (Customer Case Fill On Time)
· Build and Sustain collaborative/ productive relationship with 3P Logistics providers to drive service levels, costs, efficiencies, process simplification and loss reduction from CCFOT analysis
· Determine and optimize the warehouse and transport capacity with 3PL's
· Ensure all operations in Warehouse and Distribution are within the agreed SHEQ and food safety guidelines; lead the TPM activities in the warehouse
· Conduct periodic stock count and reconcile physical, 3PL and UL system stocks to ensure stock accuracy
· Monitor and organize FIFO applications in the warehouse operations
· Organize collection of pallets from customers and ensure pallet supply is as per production plan
· Assign reason codes for stock returns and rejections at the time of receiving goods returns
· Ensure appropriate stock provisions are made in books for SLOB's. Ensure timely initiation of disposals to minimize losses
· Responsible for ensuring transportation and warehousing cost budgets are within the set limits
· Upload POD's and conduct POD reconciliation
· Responsible for custom clearance with assistance from a 3P clearing agent
· Ensure Timely payments to suppliers. Review outstanding payments, ageing. Resolve disputes

Key Skills and Qualifications
· University degree, Supply chain (APICS) qualification advantage
· Experience in FMCG Supply Chain (Planning, Customer Service, Logistics)
· 2-3 Years in Supply Chain operations
· Experience in managing 3PLs
· SC Planning experience
· Exposure to Order to Cash, Procure to pay cycle
· Budgeting & Planning