Services Analyst - People Data Centre

Job description

Salary: up to £39,000 + benefits including BUPA Healthcare, Pension, Bonus Scheme and many more...

MAIN JOB PURPOSE:
At Unilever CMI we believe that data and insight will transform global businesses beyond all recognition. We want our organisation to become a world leader in consumer analytics and insight, and have developed a radical new proposition to equip our business with the tools and skills to make this happen through the introduction of People Data Centres (PDCs).

The Services Analyst is a key role ensuring continuous improvement of the People Data Centre organisation, through the identification and development of new service offerings aimed at improving Unilever's consumer insight and engagement capabilities. Part of the global PDC Capability Centre, this role helps drive service and process improvement across the network of PDC delivery hubs globally. If you have an analytical mind-set, are results-focused and plugged in to the cutting edge of consumer insights & engagement with an ability to turn concepts into reality this role is for you!

JOB SUMMARY
· Help to assess and prioritise innovation candidates
· Assist Services Manager by developing new PDC services and pilots
· Collate and communicate best practice across all global and market/cluster PDCs
· Build statistical/analytical models for service delivery
· Lead delivery of new (innovation) analytics services
· Devise and advise on options for new analytics techniques and methods
· Actively seek out/network with 3rd parties to identify new and emerging capabilities
· Configure advanced tools, such as NLP, visualisation etc, where some domain knowledge is required and/or programming skills are necessary
· Stay informed about upcoming trends or any other major changes that could provide an opportunity or pose a threat to the PDC insight strategy
· Build queries and conduct analysis (sentiment, influencers) to fulfil advanced business requests
· Advise on industrialisation of services
· Work with external parties to identify new innovation opportunities

KEY REQUIREMENTS

Primary Traits

· Numeric or critical thinking background (degree or equivalent, Masters preferred)
· Substantial business experience
· Experience with consumer goods data sets
· Experience with social listening and NLP tools
· Experience with different analytics tools
· Data modelling experience

Secondary Traits

· Foundational development/coding skills
· Involvement in Analytics/Big Data communities (online, industry groups, conferences etc.)
· Experience driving business value from consumer insight
· Experience co-ordinating the introduction of a new internal service or capability in a large organisation.
· Passion for the social and digital world and its implications for business

COMPANY OVERVIEW

Unilever is a global Fast-Moving Consumer Goods company in the UK and Ireland. We are already on target to achieve our huge ambition to double the size of our business globally whilst reducing our environmental impact. We are growing our business and also doing what is right for our consumers, community and environment. We are developing brands for people's lives today and for the changing environment tomorrow - making sustainable living commonplace.

Working at Unilever means that you get to take part in this exciting journey and work with amazing people who are really passionate about our large portfolio of famous brands. We want to improve billions of lives and you too can join us in making a sustainable difference.

APPLICATION PROCESS
Online Application >> Digital Interview >> Face to Face Interview >> Job Offer

Please note: As part of the job application, you will be asked to complete a brief online application form. Completion of the form is required in order to be considered. Please allow yourself enough time to complete the application form as when filled out partially or not at all it may adversely affect the progress of your application. Please be aware that you will have to complete the form at once as you will be unable to return to it later.

For further information about this position please call: 0800 0284390. Please do not contact this number if you are an agency/third party. This number is strictly for candidates only.