Response Planner

Job description

Job Title: Response Planner

Business Function: Supply Chain / Planning

Location: Kingston Head Office

JOB PURPOSE  

This role is responsible for ensuring consistently high service to our customers by proactively identifying and solving short and mid-term supply/demand mismatches.

This role works cross-functionally and is the key local contact for all supply side questions. This role co-ordinates the management of any supply gaps, balancing cost, carbon and service.

They also ensure rigorous execution of SKU transitions, and are a key contact for Fuel For Growth projects, residuals, blocked stock, business waste and life cycle management.

This role will have less of a focus on repetitive or routine tasks than similar roles in the past, and more emphasis on coordination of risk mitigation with business stakeholders to deliver results. This role is highly skilled in collaboration and uses their mastery and network to work at speed and under pressure.

They can manage high complexity and use continuous improvement and digital solutions to step-up business delivery. They have a problem-solving mindset and practice the 'fix it once, fix it forever' motto in order to spend time on more value adding tasks.

 

RESPONSIBILITIES  

· 
Accountable for short term service by proactively monitoring and mitigating risks, and resolving supply/demand gaps

· 
Ensure perfect execution of business plans, acting as central contact between the local team and the Katowice hub

· 
Monitor and adjust execution of transitions

· 
Own residuals, ageing stock, blocked stock and business waste on behalf of PMU Planning across Finished Goods Stocks

· 
Feedback to Sales, CCD, Marketing, Customer Experience and Market Collaboration Planners on risks & incremental opportunities – the point of contact on short term stock unavailability, and mitigation choices Lead the response on Supply Crises such as product availability and mitigate impacts of Quality and Regulatory issues.

· 
Participate and contribute in Demand-Supply reviews

· 
A point of contact with innovations, strategic planning, finance, and Customer Operations including Logistics (local Distribution Centers, transport planning

 

ALL ABOUT YOU  

Planning Mastery – “What we know”

A clear understanding of E2E planning, including demand planning, material requirements planning, production planning and innovation planning. Able to see the bigger picture, and recognise constraints and challenges in other parts of the supply chain.

Exception-based Planning – “How We Operate” - Demonstrates exception-based planning principles, to prioritise time effectively, and maintain a broad set of measures under control. Demonstrates personal resilience – able to work under pressure, manage multiple urgencies, and sometimes conflicting priorities. Owns a broad portfolio of SKUs.

Using Data – “How We Operate” - Understands how to analyse valuable insights from data, and translate into actions. Knows when to question data, based on accuracy, and identified inconsistencies. Provides insight that enables the team to predict future trends, optimise current operations and identify new opportunities, which lead to business growth. Can confidently navigate a complex systems landscape.

Business Partnering- Proactively builds a large network of contacts across Customer Operations, CD, and category supply planning. Strong communication and collaboration skills.

Co-creates and influences short term business solutions.

Personal Leadership - Generates intensity and focus behind critical priorities and work activities to deliver results, holding themselves and others to account. Sets high expectations for themselves and others. Is often not satisfied with the status quo.

Key Interactions

Collaborate with category supply planning in Katowice, Market Collaboration Planners, Customer Experience and Local CD & Marketing Teams to: • Execute the business plan • React to actual supply, actual sales, and latest business intelligence to resolve short term supply/demand mismatches

NOTES

About Unilever  

Unilever is one of the world’s leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry’s, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle.

Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That’s why our purpose is ‘to make sustainable living commonplace’  

What We Offer  

Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, subsidised gym membership, a discounted staff shop and shares. You’ll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment.

Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all. 

Diversity at Unilever is about inclusion, embracing differences, creating possibilities, and growing together for better business performance. We want to push boundaries, and have the flexibility needed to keep adapting in an ever-changing, more dynamic world. This means giving full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

As part of your hiring journey, we are happy to support requests for reasonable adjustments, to improve your recruitment experience.

To find out more, including more information about our Employee Resource Groups, please click here .

Recruitment Fraud  

Cyber criminals advertise fake job adverts with prestigious employers as a way of stealing information or even defrauding individuals out of money. In the most sophisticated cases, they will set up fake websites, which have a similar address to companies like Unilever. They even conduct fake telephone interviews and then offer candidates a role with the proviso they pay a fee for background checks or to cover work visa costs.  These types of attacks are becoming more common as more people are looking for employment in the economic climate. 

How is Unilever tackling this?  

Many of Unilever’s recruitment sites publish a warning to candidates about recruitment fraud. The Cyber Security team also proactively scan for signs of people setting up fake Unilever sites and act to close them down. 

What can I do?  

If you become aware of potential recruitment fraud, spot fake Unilever recruitment adverts or fake LinkedIn profiles, report them via Una Live Chat. 

Unilever does not accept responsibility or liability for any candidates who are financially impacted by recruitment fraud. Your vigilance is key!