Process Improvement Specialist - O2C

Job description

Job Description:

As Process Improvement Specialist, you will be responsible for delivering the cluster standardization & automation projects through excellent execution and improving the operation capabilities by implementing best practices, benchmarking and continuous improvement programs across NAMET. You will work closely with the country CS & Logistics, global O2C & IT, teams in day-to-day operations and deployment of improvement projects.

Key Accountabilities:

· Collaborate with Global O2C, IT and country CS & Logistics teams for deployment of global & local programs

· Create & automate reports for O2C KPIs for value realization

· Control that the E2E order to cash process is complete on time and in full according to the business and legal rules

· Report any issue within the O2C flows

· Analyze root causes and propose process improvements

· Prepare documentation required to implement a project, execute & coordinate user acceptance testing and assist users

Skills/ Experience/ Qualifications:

· Ability to work in an ambiguous environment with little guidance or supervision

· Ability to grasp new concepts quickly and efficiently

· Bachelor's degree in Industrial Engineering / Computer Engineering / MIS or other related departments
· Experience in generating simple and actionable items from complex ideas
· Minimum 2-3 years relevant experience
·
Excellent analytical and communication skills, strong judgment and the ability to work effectively with both business and technical teams

· Highly organized self-starter who can own projects and act with limited supervision

· Quick learner open to changing and evolving business