Perfect Store Management Assistant Manager
Ho Chi Minh City, Việt Nam Project / Product management
Job description
1.PPT Management Model Conceptualization & deployment:
· PPT stands for Perfect Push Team presenting In-store Employees of Unilever Customer Development Modern Trade: Sale Representative, Store-in-charge Person, Consultation Force (Shopper/Beauty Advisor & Sup).
· Management Model is the core of PPT project which covers all Project Focus: “Attract, Develop, Performance & Retention”:
· Maintain/five-tune recruitment standards & selection process.
· Identify training needs/skills competency required and convert into training class/programs.
· KPIs Standards Setting & Measurement methods, keeping updated with business context changes
· Performance Management Champion: program for In-store Employee.
· Build Retention Policy & Recognition Program for employees
2. HR Support Partner:
· Consult with line management on People Solution with statistical analysis and a strong business understanding of business context by channel & customer.
· Conduct meeting with key account units (quarterly base) & Unilever PPT partners (monthly base) to align & discuss on HR-related topics & solutions.
· Give performance guidance to line management on coaching, career development, disciplinary regulation.
· Align with line management on productivity measurement and advise solution to improve productivity
· Build Concept and deploy working structure/relationship between In-store Team position and between Unilever Key Account & PPT Partners to leverage level of effectiveness & co-operation
· Build & deploy talent development program to establish the talent pool, encourage development culture for In-store Team.
· Human Resource planning & budgeting.
· Manage and resolve complex employee relations issues (if required)
· Manage and make assessment on PPT Business Partner performance: recruitment, training, HR servicing.
3. Business Partner Lead:
· Acting as an internal business partner to drive performance of Sale.Consultation force to push off-take to support Key Account driving in-take
· Set Off-take KPIs Target for Sale based on Key Account Performance & align principle.
· Cascade to PPT Partners to deliver target & conduct weekly review off-take progress and give Key account with market feedbacks on promotion effects/activities/competitor updates to support off-take
· Measure productivity & deploy solutions to improve Sale productivity through Management model, selling & operation model, competency required.
· SWAT Team Lead – An advanced level of professional consultation focusing on winning NSO (New Store Opening), winning competitors in key stores & war game.
· Manage and make assessment on PPT Business Partner performance: operation & Perfect store & Sales delivery.
4. Others:
· Establish IT System Project for MT Unilever in FMCG: Communication, Auditing & Reporting & HR Management.
· MT Sales Incentives Champion
· Event Lead for In-store Team: Year-End-Party & Elympic (Execution + Olympic)