People Experience Lead

Job description

PLEASE NOTE: Only CV’s in English will be considered

MAIN JOB PURPOSE:

The People Experience Lead (PEL) is the primary contact for all Unilever line managers and employees for a better experience through key employee moments such as on-boarding; career growth; role move; time off; etc. They work with various teams within the HR network to enable a smooth end-to-end employee experience for employees' day-to-day HR needs.

JOB SUMMARY:

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Completely customer facing, serving as the first point of contact for employees and managers when it comes to end-to-end HR policies and procedures

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Provides operational support and guidance on performance improvement, disciplinary, grievance, absence, redundancy processes, etc. in line with local governance and legislation; this includes case management of these scenarios through to conclusion

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Provide support and subject matter expertise to recommend appropriate action to resolve disputes

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Leverages resources to maximise productivity and ensure timely resolution of activities

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As People Experience Lead, ensure employees and line managers experience the best experience, leveraging client-facing, customer care; problem solving, and analytical skills to ensure tasks are actioned to the highest possible standard

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Responsible for ensuring that employee policies, practices, and programs are consistently applied across client groups and the company

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Form an integral part of knowledge management and input insights into enhancement of artificial intelligence of the technology platforms

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Wellbeing lead: Drive and deploy Wellbeing activities and strategy, trainings and agendas

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Team Energy assessment and Growth Culture

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Univoice and Unipulse lead

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D&I Champion: Drive and deployment D&I activities

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Facilitate redeployment strategy

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UNA country lead and follow through on UNA requests

KEY REQUIREMENTS:

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University Degree in Business Administration or National Higher Diploma in Human Resource

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2 – 4 years of HR generalist experience within a FMCG Factory/ Manufacturing and Unionized environment is essential

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Proficient and broad understanding of HR systems and processes

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Solid customer care and relationship management skills

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Ability to provide both verbal and written information clearly, succinctly, and persuasively, as well as ability to influence others

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Strong analytical skills and attention to detail. Ability to anticipate needs and solve problems proactively

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Strong multi-tasking skills with a comfort in maintaining multiple, often conflicting, priorities, and deadlines

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Demonstrated ability to work independently as well as in a collaborative team environment

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Superior interpersonal and communication skills

CLOSING DATE: Thursday, 10 th September 2020

APPLICATION PROCESS:

Online Application >> Online Digital Interview >> Interview >> Job Offer.

Please note: As part of the job application, you will be asked to complete a brief online application form. Completion of the form is required to be considered. Your application status should read “Application Completed”.

Please allow yourself enough time to complete the application form as when filled out partially or not at all it may adversely affect the progress of your application. Please be aware that you will have to complete the form at once as you will be unable to return to it later.