Operations Lead - Ola
Internship Johannesburg, SOUTH AFRICA Accounting / Management control
Job description
MAIN JOB PURPOSE:
Business Operations team members will be expected to fully own the strategy and execution of projects they work on, which include strategic initiatives to support operations, growth, marketing, and the leadership team. Homebound’s Business Operations team is San Francisco-based. You will initially report to the Business Operations Team Lead.
JOB SUMMARY
Own your workstreams, which may include:
Strategy & growth initiatives: market research, market analysis, operational planning for market launches
Leadership team effectiveness: development and tracking of key metrics, lead operational initiatives to improve performance vs. KPIs, rollout of OKRs
Operational excellence: identifying areas for performance improvement and implementing solutions
Customer acquisition: help identify target customers and developing strategies for marketing to them effectively
Data infrastructure: work with engineering team to help build out robust database of Homebound + external data
Work cross-functionally:
Lead processes with executive team members on defining metrics/targets and help them strategize to achieve goals
Co-create with growth/sales, product/tech, customer experience, construction operations, and finance
Create meaningful value:
When you identify areas that you think will improve the company, you speak up and build the business case for why we should focus on them
Since Day 1, we have been focused on making Homebound the best place in the world to work. We believe that requires constant improvement. And we want your ideas.
Who You Are:
KEY COMPETENCIES, PROFFESSIONAL SKILLS & STANDARDS OF LEADERSHIP
3-5 years of professional experience in strategy and/or operations (business operations, strategy, strategic finance, consulting, finance)
Intelligent, motivated, curious, resourceful, friendly
Capable of and excited for owning your workstreams
Analytical, data-driven approach
Comfortable work-planning and building to complex solutions
Enjoy solving problems with non-obvious solutions
Enjoy working in team settings and excited about working cross-functionally (i.e., with people of a wide variety of industry expertise and experience levels)
NOTE:
Please apply online and add your PDP & Talent Profile if possible. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application.
By applying for this vacancy, you are confirming that you have made your Line Manager aware of your application and that you are at a point in your career with Unilever where it is appropriate for you to be applying for other positions.
Should you require additional information, please contact Phiwe Mnyakama @phiwe.mnyakama@uniliver.com