: Management Information System (MIS) Manager
Tema (Tema Metropolitan) Sales
Job description
JOB PROFILE
Job Position: Management Information System (MIS) Manager
Function: Customer Development
WL: 1
Reports to: Customer Development
Operations Manager
Global/Category/Region/Local: Local
Employment Type: Fixed Term Contract
Location: Ghana
Main Purpose
To collate information for customers and channel sales activities and report in a form for management decision making.
Main Accountabilities
· Extracts primary and secondary sales data and show trends in graphical and tabular form over set periods e.g. monthly, quarterly, or annually etc.
· Generates sales performance reports across sales regions, categories and channels.
· Compiles data to feed into regional scorecard.
· Generate monthly and quarterly customers and sales team performance report.
· Prepares monthly retail data based on Ac Nielsen report.
· Prepares Key performance Indicators (KPI) payment reports in line with Trade terms Structure.
Critical success Factors for the Job
Relevant Experience
Essential:
· 3 years' experience in IT and Database Management
· Good understanding of Database Management systems Advanced Microsoft Excel
Key Competencies (SOL's)
· Growth Mindset
· Consumer & Customer Focus
· Bias for Action
· Accountability & Responsibility
· Building Teams & Talents
Key Environment
Internal
· Customer Development (CD) Operations Team
· Customer Development Finance
· Customer Marketing Manager/Team
· Brand Building Team
· IT Support Team
· Finance Team
· Customer Service Excellence Team
· Ultra Team
External
· Key Distributors
· Regional Customer Development Operations
· External Management Information Team
Job Skill Profile
Functional Skills
Level
Comments
N/A
BA
WK
FO
LE
Shopper and Customer Marketing Skills
1
Shopper Insights and Market Development
r
2
Channel Strategy
r
3
Route to Market
r
4
Perfect Store
r
5.
Joint Business Planning
r
6.
Trade Investment and Pricing
r
7.
Customer Service Excellence
r
8
Retail Selling and Merchandising
r
9.
Shopper Marketing
r
10.
Category Management Analytics
r
Other Functional Skills
Level
Comments
N/A
BA
WK
FO
LE
1
IT skills
r
2
r
3
Business & Financial Acumen
r
General Skills
Level
Comments
N/A
BA
WK
FO
LE
1
Master Sales Fundamentals
X
2
Develop Business Acumen
X
3
Master Negotiations
X
4
Manage Customer Relationships
X
5
Strong prioritization skills
X
6
Manage Third Parties
X