Deduction Analyst

Job description

Background & Purpose of the Job
The Deduction Analyst (DA) is responsible for resolving customer deductions in a timely manner while identifying trends that will influence customer behavior.
The DA owns the responsibility of the financial integrity of all deduction-related transactions. Major responsibilities include root cause analysis, validation, resolution and reporting of all customer deductions. Accurate and timely resolution of all deductions with in Department guidelines with a focus on deduction prevention.
Who You Are & What You'll Do
This position will identify and resolve all types of deductions, including cash and credits, in a timely and efficient manner with a clear understanding of impact to Sales, the balance sheet and the P&L. Majority of focus will be placed on Over, Shorts and Damage (OS&D) review to identify opportunities for the business to reduce or eliminate. Ensure accurate and efficient recording and reporting of all open and resolved deductions. In addition, the DA will provide decision support and financial insight to all third parties in a timely manner as well as research and validate all Logistic deductions. The DA will work strategically with Customer Support on process changes designed to minimize deduction issues and improve invoice accuracy. The DA will complete trend analysis for root cause to identify cash flow opportunities and implement corrective actions and pursue collection of invalid items.
Further the DA will authorize and process return & refusal orders, ensuring processed timely and accurately, in accordance with Unilever policy. This position will partner with other Departments to provide financial insight on process gaps, opportunities and specifically the impact of deductions on cash flow.
• You're a strategy guru: Forward thinking approach to changing internal and external customer behaviors to streamline workload and enhance recoveries for the business

• You're a dot connector: Challenge ways of working to improve results and processes by utilizing all resources.

• You're a story teller: Find the story within the data, and persuade others to take action

• You're a change maker: Identify continuous improvement strategies to drive down logistics deductions (OS&D) and prevent deduction issues from reoccurring

What You'll Need To Succeed
Bachelor's Degree with 1-3 years in related field. Specific Skills: Microsoft Office (Excel, Word, Power Point), Working knowledge of accounting, excellent written and oral communication, accuracy and attention to detail and strong problem-solving skills. SAP experience a plus.

What We Can Offer You
Culture for Growth | Top Notch Employee Health & Well Being Benefits | Every Voice Matters | Global Reach | Life at Unilever | Careers with Purpose | World Class Career Development Programs | Check Out Our Space | Focus On Sustainability

By applying for this vacancy, you are confirming that you have made your Line Manager aware of your application and that you are at a point in your career with Unilever where it is appropriate for you to be applying for other positions.
Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business.

Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with Disabilities
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Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.