Customer Development Process Improvement Executive (UFresh)

Job description

Job Overview/Job Description:

·  Conduct job shadowing exercises with key field sales employees and head-office-based employees to document time spent per task or process
·  Identify day-to-day pain points and process inefficiencies based on observations and interviews
·  Come up with structured action plan, i.e. proposal (may involve simplification, standardization, automation of work etc) to address concerns
·  Work with key stakeholders to execute plan

Qualifications

·  Bachelor's degree holder
·  Amenable for a 6 month contract based role
·  Must be willing to do field work from time time
·  Knows how to use basic Microsoft office tools (Excel, Word, etc)
·  Crucial to have org leadership experience (at least project lead experience)
·  Must-have skills: structured problem solving, interpersonal skills, communication, presentation, project management

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.