CSO Intern-HF/客服实习生-4
Hefei, China Bachelor's Degree
Job description
LOCATION: H efei
MAIN JOB PURPOSE:
l Monitor service KPIs, analyze losses to identify issues and coordinate with counterparts to solve
JOB SUMMARY
l Operation of daily Customer orders;
l Monitor service KPIs, analyze losses to identify issues and coordinate with counterparts to solve;
l Handle queries or complaints from Customer, internal Depts.;
l Prepare reports & materials for regular review with Customer and internal Depts.;
l AR management: Customer payment offset and AR reports and meeting preparation.
KEY REQUIREMENTS
l Bachelor degree or above and with internship experience is preferable;
l Be Stable, attentive, and responsible, able to work under pressure and with team work spirit;
l Good communication and interpersonal skills;
l Good Microsoft office skills (Excel & PPT) ;
l Good speaking & written English
l 4~5 working days per week and 6 months internship
NOTE:
Please apply online and add your PDP & Talent Profile if possible. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application.
By applying for this vacancy, you are confirming that you have made your Line Manager aware of your application and that you are at a point in your career with Unilever where it is appropriate for you to be applying for other positions.