Credit Controller

Job description

Salary: Up to £27,000 + £3,000 Bonus (£300 per month) + Benefits

MAIN JOB PURPOSE:

Responsible for managing customer accounts alongside Account Managers. Direct communication with customers applying payments, resolving payment issues and cash allocation.

JOB SUMMARY

To chase all outstanding monies on UK/France salons by telephone and letter.
Assisting Account Managers and Agents in communicating outstanding and overdue amounts for their customers.

· Maintain Debt mix at 90% and above
· Ensure smooth process of Direct Debit process and communicate to all relevant parties – bank, customer, accounts receivable.
· Assessing customer accounts and releasing or holding orders when necessary.
· Dealing with customer queries.
· Co-ordinate the preparation and issue of invoices and credit notes that have been authorised by the Credit Manager ensuring that have been issued to enable month-end to close within two working days of the last day of the month.
· Assessing the credit worthiness of new and existing accounts.
· Ensuring all paperwork received following set procedures to open new accounts within oracle using Echosign
· Using echosign for all customers showing acceptance of TIGI T & C of trade & filing in appropriate place as directed.
· Assessing payment problems implied or indicated by customers and decide the appropriate course of action.
· Preparing legal notices and County Court summonses for non-paying customers.
· Maintaining legal file.
· Training and developing existing work colleagues and new staff.
· Daily banking as required
· Allocation of money received into all bank accounts via on line bank statements
· Direct debit collections and rejections ensuring all uploaded on correct day
· Credit card collections reconciled and uploaded onto the system
· Obtaining missing remittances to enable correct allocations
· Dealing with queries directed from all teams regarding cash uploaded or allocated
· Training and developing existing work colleagues and new staff.
· Daily banking as required
· Filing
· Responsibility of all aspects of credit control and their relating queries or issues or procedures for Account Managers under your control.
· Any adhoc duties as requested by Manager.

KEY REQUIREMENTS :

· Fluent in both spoken and written French and English
· Experience in Credit Control and cash allocation


APPLICATION PROCESS

Online Application >> Face to Face Interview >> Job Offer

Please note: As part of the job application, you will be asked to complete a brief online application form. Completion of the form is required in order to be considered. Please allow yourself enough time to complete the application form as when filled out partially or not at all it may adversely affect the progress of your application. Please be aware that you will have to complete the form at once as you will be unable to return to it later.

For further information about this position please call: 0800 0284390. Please do not contact this number if you are an agency/third party. This number is strictly for candidates only.