Systems Manager
London, UNITED KINGDOM
Job description
Established in London in 1814 Purdey are today world renowned for the finest craftsman made side by side and over and under shotguns and double barrel and bolt action rifles, each one fully bespoke to their client's specifications and needs. Purdey's exclusive range of men and women's shooting and country clothing and accessories reflects the same attention to detail.
HOW WILL YOU MAKE AN IMPACT:
Multi-Site IT Coordination
Oversee all IT operations across Purdey's three sites.
Ensure consistent service quality and business continuity.
Represent Purdey in Richemont IT coordination and governance meetings.
Business Systems & Applications
Manage and support core business systems (ERP, CRM, Finance, POS). Coordinate system upgrades, configurations, and data integrations with vendors and Group IT.
Maintain documentation and provide user training for all applications. CRM Support Administer CRM systems, including user management and access.
Manage data cleansing, uploads, and integrations across platforms. Ensure accurate tracking for Retail, Marketing, and Membership teams. Programme & Project Management Plan and manage Purdey's annual IT programme and digital transformation initiatives.
Deliver IT projects on time, within budget, and aligned with Richemont standards.
Collaborate with Richemont Group project managers on local and global initiatives.
Budget & Vendor Management
Manage IT budgets (CAPEX and OPEX) across all Purdey sites.
Oversee vendor contracts, renewals, and conduct performance reviews. Forecast, track, and report IT spend in partnership with Finance and Group IT.
Audit, Security & Compliance
Lead yearly IT and security audit activities and coordinate remediation actions.
Ensure GDPR/DSAR compliance and adherence to Richemont data protection standards.
Maintain proper controls for user access, finance system integrity, and sensitive data.
Communication & Stakeholder
Engagement Represent Purdey in Group Technology, Security, and IAM reviews.
Provide regular reports on IT incidents, project progress, and budgets. Build strong relationships with key stakeholders and translate technical updates into clear business communications
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
Proven experience in IT coordination, systems management, or application support within a multi-site or group environment.
Familiarity with ERP (ApparelMagic), POS, Salesforce CRM, and Sage Finance systems.
Strong understanding of system integrations, workflow improvements, and data integrity principles.
Experience managing IT budgets (CAPEX/OPEX) and third-party vendors effectively.
Skilled in project management, audit readiness, and stakeholder communication.
Awareness of cybersecurity, data protection, and governance frameworks.
A strong relationship builder, confident in representing the brand to both Group stakeholders and external vendors.
Calm, professional, and solutions-focused, particularly when working under pressure.
Detail-oriented and disciplined with documentation, follow-up, and process adherence.
Able to communicate effectively at all levels and present confidently to senior leadership and ExCo.
Strong verbal and written communication skills in English. Proficiency in Microsoft Office tools (Excel, PowerPoint).
WHAT MAKES OUR GROUP DIFFERENT?
Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential. We value freedom, collegiality, loyalty, and solidarity We foster empathy, curiosity, courage, humility, and integrity We care for the world we live in
YOUR JOURNEY WITH US:
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
Initial screening with Richemont Talent Team
1st Interview with the Hiring Manager
2nd Interview with another Senior Manager
3rd Interview with HR Director
#Richemont #WeCraftTheFuture