Ouvrier Joaillier SAV (H/F)
Paris (Paris)
Job description
Who are we?
A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.
YOUR MISSION:Ability to precede diagnosis and repair of all kind of jewellery interventions, include generic service, complex requirements and complicated repairs following brand guidelines and decide the best suitable repair approach to reach expected lead-time with problem solving attitude.
HOW WILL YOU MAKE AN IMPACT?
- Execute and contribute to the HR controlling strategy within the assigned scope, ensuring alignment with the Group HR strategy and long-term business objectives of the organizational unit(s).
- Deliver comprehensive analyses of HR data, identify trends, and generate HR insights to diagnose business issues, enhance employee engagement, and improve business performance.
- Design and deliver employee compensation structures and benefit programs, providing detailed financial, market, and legal analysis and insights; draft technical design elements and internal management reports.
- Develop and implement employee incentive programs, offering relevant financial, operational, and business performance analyses and insights; draft technical design elements and internal management reports.
- Facilitate the annual review process by providing payroll and market pay analyses; draft communications and prepare management decision-making tools.
- Enhance personal capabilities through participation in assessment and development planning activities, formal and informal training, and coaching; maintain external professional accreditation where relevant.
- Stay informed on relevant technology, external regulations, and industry best practices through ongoing education, attending conferences, and reading specialist media.
- Resolve complex queries from internal or external customers or suppliers by providing detailed information on processes and related policies, referring issues for policy interpretation when necessary.
- Perform complex HR data processing tasks, advising colleagues as needed and improving data collection tools and administration processes.
- Support job analysis and job evaluation processes by producing detailed job descriptions, role profiles, and associated scoping data.
- Bachelor's Degree or Equivalent Level.
- Proven experience as an HR practitioner with the ability to work independently.
- Basic experience in coordinating the work of others.
- Strong analytical skills with the ability to interpret complex data and provide actionable insights.
- Excellent communication skills, both written and verbal, with the ability to draft clear and concise reports.
- Proficiency in relevant HR software and tools.
- Commitment to ongoing professional development and staying current with industry trends and best practices.
- Ability to work collaboratively in a team environment and manage multiple tasks effectively.
- Strong problem-solving skills and attention to detail.
- Demonstrated commitment to diversity and inclusion in the workplace.
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
Short-Cycle Tertiary Education
Experience enables job holder to deal with the majority of situations and to advise others.