Sales Manager

Job description

We are looking for an experienced Sales Manager to join the opening team at Hyatt Place Tallinn.

As Hyatt’s first property in this exciting market, the hotel plays a key role in expanding the brand’s presence and growth in the region.

Your Role

As the Sales Manager, you will be responsible for achieving pre-determined revenue targets while maintaining effective sales programs and handling multi-faceted projects. Your role will involve operational, customer service, financial, marketing, and administrative responsibilities to drive sales growth and maintain high-quality service delivery.

Key Responsibilities

Operational Responsibilities:

· Conduct professional sales calls using Hyatt’s Consultative Selling principles and SMART Selling philosophies.
· Pre-qualify and target prospects using the hotel database.
· Conduct telemarketing activities to identify new business opportunities.
· Conduct hotel inspections for clients and establish strong contacts for upcoming events.

Customer Service:

· Conduct hotel inspections for clients as required.
· Establish and maintain strong relationships with established clientele.
· Liaise with operation departments to meet guest expectations.
· Handle guest and employee inquiries efficiently.

Financial Responsibilities:

· Achieve monthly and annual personal sales targets contributing to overall sales revenue.
· Develop and review a Personal Business Plan aligned with the Hotel’s Annual Business Plan.

Marketing Responsibilities:

· Conduct competitor research and maintain product knowledge.
· Monitor local, national, and international market trends.
· Ensure high exposure for the hotel through direct sales solicitation.

Administrative Responsibilities:

· Keep complete records of Sales Agreements, Contracts, and Quotations.
· Establish a trace file to track booked business
· Submit timely sales reports.

Desired profile

Qualifications :

Qualifications & Experience

·  Strong track record of consistently meeting or exceeding sales targets, with a demonstrated ability to drive revenue growth and build successful sales strategies.
·  Strong interpersonal, organizational and communication skills.
·  Ability to work efficiently in a fast-paced environment

Care Connects us at Hyatt - we open doors, we welcome you and we care.

And we offer a great range of benefits, including:

·  Long term career growth opportunities
·  A motivated and connected team
·  12 complimentary nights (per year) in other Hyatt properties around the world as well as colleague rates and discounts
·  And a company that truly cares

Discover what’s next. We look forward to hearing and learning from you.