Housekeeping Supervisor

Job description

We are seeking a motivated Housekeeping Supervisor with experience in the hospitality industry. This role is responsible for detailed room inspections, ensuring cleanliness, orderliness, and appearance standards are maintained in guest rooms, public areas and back of the house areas. This role also involves mentoring colleagues, ensuring compliance with Hyatt Policies, and supporting a positive, inclusive workplace culture in line with our purpose.

Desired profile

Qualifications :

·  Ideally with a relevant degree or diploma in Hospitality or Tourism management
·  Minimum 2 years work experience hotel operations. Good problem solving, administrative and interpersonal skills are a must.
·  Supervise and support room attendants, housepersons, and other housekeeping team members in alignment with Hyatt brand standards.
·  Conduct regular room inspections and audits of public areas to maintain cleanliness, safety, and guest readiness.
·  Assist with scheduling, inventory control, and supply requisition.
·  Collaborate with Front Office, Engineering, to ensure a seamless guest experience.
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Assist in implementing departmental objectives, budgets, policies, procedures and strategies

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Assist in training and supervising Housekeeping staff

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Inspect all guest rooms and ensure each passes Bunkhouse standards

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Implement standards and procedures to consistently conduct an accurate inventory

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Monitor compliance with health and fire regulations regarding lodging facilities

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Ensure open lines of communication with staff, all departments and upper management at all times via email, logbooks, meetings, etc., to ensure all needs of the hotel are met

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Maintain a high level of cleanliness and safety in the work area

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Adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction

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Ensure that all equipment is maintained in good, safe working condition

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Maintain an increased awareness of safety issues throughout the property