Digital Product Analyst - Global Private Banking

Job description

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Global Private Banking helps high net worth and ultra-high net worth clients manage, grow, and preserve their wealth for generations to come. Our network of global experts helps clients access investment opportunities around the world, plan for future with wealth and succession planning, manage their portfolio with tailored solutions, and find the right support for their philanthropy.   

We are currently seeking a high calibre professional to join our team as a Digital Product Analyst.  

Principal Responsibilities

·  Responsible for capturing, analysing and documenting business requirements, creation of epics and writing user stories and managing product backlog
·  Support with the translation of business requirements and designs into more detailed functional requirement
·  Creates analysis of customer journeys, current and future business process flow,  and product functionality
·  Support the business owner to prioritise product backlog by providing insight based on business knowledge, investigations, and analysis
·  Responsible for investigating operational issues and new opportunities to boost efficiency. Provide initial high-level options for solution design, factoring feasibility (commercial, business, technical, delivery, etc.) and business / change impact
·  Manage the delivery of complex external and internal customer experience enhancement initiatives from design through to release
·  Work directly with various stakeholders across multiple geographies, such as Product Owners, Business Analysts, UI & UX Designers, and Digital teams to produce accurate delivery estimates and manage the transition from analysis through to design and delivery
·  Ensure risks and issues are identified and managed closely and remove project delivery blockers
·  Drive all stakeholders to deliver on time and to the required quality standards
·  Contribute to post implementation reviews to demonstrate success and progress of projects
·  Develop various project documentation to stakeholders (e.g., Project Plan, Status Report, Implementation checkpoints, training document, user manual and communication)
·  Supporting the delivery production line (development, testing and implementation) ensuring digital deliverables meet business requirements and are fit for purpose to release to customer

Requirements

·  Knowledge of Capital Markets Trading products (Stocks, Bonds, Structured Products, and FX) and related trade flows project delivery experience will be an advantage
·  Extensive experience in gathering business requirements and conducting design activity, with a mix of business, operations and technology focused projects
·  Proven ability to work across regions whilst maintaining a global perspective
·  Sound judgmental skills to identify and resolve problems
·  Ability to adopt a growth mindset and proactively identify and bring about change opportunities
·  Great sense of ownership and servicing mindset to ensure efficient and effective change process
·  University graduate in related disciplines or other relevant qualifications
·  Effective communication, inter-personal and negotiating skills
·  Excellent decision making and problem-solving ability

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.