Senior Manager, Wholesale Chief Administration Office - CAO CHINA COE

Job description

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Manager, Wholesale Chief Administration Office - CAO CHINA COE.

Principal responsibilities

·  To provide consistent support and implement responsibilities as part of the Global WT&P team under the Guangzhou WT&P team construct.
·  Deliver frontline business management support to AMH CMB, engaging directly with senior stakeholders, including Managing Directors and Directors.
·  To plan and execute strategies for people development, staff engagement, business performance review, and communications.
·  Analyze and identify common processes across CMB, GB, Investment Banking, and other global regions.
·  To support, coordinate, and implement strategic initiatives that are often of a complex, strategic, and cross-functional nature to rationalize or create efficiencies across WCOO.
·  To manage FTE by tracking scorecard performance, monitoring recruitment approvals and due diligence review of requests, job catalogue, high-risk role governance, business framework review, org chart preparation and maintenance, and training coordination.
·  To support key governance forums for Global WCOO/CMB/GB, prepare governance packs for senior management, and track and execute actions arising from governance forums.
·  To support the execution of WCOO strategic initiatives such as organization design, cost/service performance review, staff engagement/development, customer propositions, and business performance review.
·  To implement special projects and WCOO initiatives as required.
·  Strategy planning, execution, and orchestration.
·  Ensure strategic objectives are translated into initiatives and brought into reality, working with key stakeholders to ensure appropriate mechanisms for key measurements and monitoring to ensure transparency and progress evaluation.
·  Build strong relationships with key stakeholders to ensure correct focus and direction for the business area across the bank.
·  In collaboration with Global Wholesale, CMB, GB and Digital Business Services (DBS) sub-functions, executing key initiatives including streamlining, simplification and service mapping, working alongside process re-engineering colleagues as required.

Requirements

Operational Effectiveness & Control

·  Demonstrate good governance and control in line with Group policies, ensuring appropriate governance is developed to inform the progress of strategic initiatives.
·  Support the continuing development, implementation and improvement of the WT&P processes, structures, capabilities, capacity and infrastructure needed to deliver agreed plans and targets, collaborating with colleagues to maximise; cost visibility, optimisation and strategy.
·  Maintain a robust control environment through the adherence to internal controls, procedures, record keeping and the timely implementation of issues or audit / regulatory recommendations.
·  Initiate and/or undertake activities, ensuring that risks / issues are escalated and reported through governance.
·  Ensure that operational risks are fully assessed prior to the execution of a delivery, escalating where required.
·  Present documentation in a clear and articulate manner; tailoring the content to the audience.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

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