Working student / Intern in Ops Workforce Management F/M

Job description

What you do

In the Global Operations (COO) function, the Workforce Management department is your domain. Here, you'll oversee the reporting and steering of Workforce Management metrics to ensure operations volumes are managed effectively and service levels and performance KPIs are met. This involves translating demand forecasting into comprehensive reports and steering strategies that optimize staffing plans and real-time operations across Business Units and Lines of Business.

As a Working Student / Intern in the Global Operations (COO) team, you will help support the Operations Workforce Management department with various projects and management tasks. Your main focus will be assisting senior management in preparing reports, presentations, and handling requests related to operations performance.

Your responsibilities will include:

• Supporting management requests by gathering information, creating presentations, and organizing data for senior leadership.
• Supporting the reporting, planning, and forecasting of Operations FTEs and productivity across different business units.
• Assisting with project management tasks, including organizing meetings, tracking progress on initiatives, and supporting communication across teams.
• Contributing to regular reporting and updates, ensuring smooth communication between global, regional, and local teams.
• Collaborating with various departments on ad hoc tasks and strategic initiatives.

What you bring

We’re looking for someone with strong organizational and communication skills who is excited to learn more about project management in a global organization.

• Strong communication and organizational skills.
• An interest in project management and working on presentations.
• Basic proficiency in Microsoft PowerPoint and a willingness to learn.
• Ability to work well in a multicultural environment with different stakeholders.
• Fluent in English (other languages are a plus).

What we offer

Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.

87914 | Finance & Accounting | Student | n.a. | Allianz Partners | Full-Time | Temporary

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. 

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. 

Great to have you on board. Let's care for tomorrow.