Property Assessor Desktop

Job description

PROPERTY ASSESSOR DESKTOP – CUSTOMER & OPERATIONS – 10th March 2026 START

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

About the role

• Full-time, hybrid Property Assessor Desktop position.
• 4-6 weeks of remote training.
• Managing a high-volume of inbound and outbound calls.
• Managing a portfolio of up to 150 property claims daily, from end to end.
• Maintaining a timely delivery of property claims outcomes which meet or exceed customer expectations throughout the life of a claim and being the main point of contact of the insured.
• Liaising with claimants, repairers, suppliers, and other internal/external stakeholders effectively to drive positive outcomes.

About you

• Minimum 1 year experience in managing property claims and/or trade background/qualifications. (mandatory)
• Experience working with insurance brokers would be desirable.
• Ability to work effectively under pressure and in a fast-paced environment.
• Demonstrated evidence of technical proficiency with systems, software, databases, reporting and communication tools.
• A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.