Digital Product Manager - Allianz - Richmond

Job description

Allianz Partners is seeking a Digital Product Manager to lead the performance and evolution of our B2C ecommerce website, AllianzTravelInsurance.com. In this role you'll be responsible for driving the digital product strategy, roadmap, and execution to deliver a best-in-class customer experience, increase online conversion, and support revenue growth.

This is your opportunity to lead the digital experience of a recognized brand, making an impact where innovation meets real-world customer needs.

Location: Richmond, VA – Hybrid – 2 In-office days per week

Qualified candidates within commuting distance of Richmond, VA will receive first consideration.

What you will do:

Execute website strategy to enhance customer experience and meet revenue goals
Manage the digital product roadmap with a focus on innovative, intuitive customer solutions
Lead cross-functional Agile product teams and communicate backlog priorities to ensure delivery
Maintain product backlog, write user stories, and define sprint acceptance criteria
Drive product discovery and ideation to identify and prioritize opportunities
Define long-term website vision and use A/B/n testing to improve UX and performance
Use analytics tools to understand customer behavior and enhance site experience
Resolve site issues and remove development roadblocks to maintain progress
Serve as the voice of the customer through research, personas, and use case development
Build expertise in travel insurance and how tech enhances the customer journey
Monitor competitor sites and industry trends to apply best practices
Present updates and performance insights to senior stakeholders

What you will bring:

Bachelor’s degree or combination of education, training and revelent experience.
3–5 years of experience in ecommerce digital product management, working with cross-functional teams (IT, UX, design, QA)
Strong technical understanding of ecommerce platforms, web design, web analytics, UX, and content development
Experience in Agile environments required
Technical background (e.g., software development) a plus
Excellent analytical, problem-solving, and project management skills
Strong verbal and written communication skills, along with demonstrated proficiency in English.
Ability to influence without direct authority.
Entrepreneurial mindset with a passion for innovation, continuous learning, and creative problem-solving
Committed to delivering outstanding customer experiences through technology
Team-oriented and collaborative; values diverse perspectives

Travel Requirements: Position is expected to travel < 10% of the time.

What we offer

Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.

We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.

Offers “Allianz”

Job description