Lead-GPAM Cyberark_540
Pune (Pune Division)
Job description
Core Job Objectives:
- L4 technical experts resolve issues that are typically difficult or subtle. L4 engineers participate in management, prioritization, major design and enhancements, major incident activities, problem management, stability analysis, on-call support, etc.
- These support leaders have specific, deep understanding and expertise in one or two technology platforms (for example, CyberArk, IAM process, Network, Firewall, Windows/Unix Admin etc.).
- L4 engineers are proactive in nature, identifying problems in advance and looking for continuous service improvement opportunities. Must have prior experience with CyberArk configurations and major enhancement / development with problem solving skills.
- L4 engineers generally have 10 or more years of relevant experience.
Duties and responsibilities
- Independent contributor for new demand
- Providing solution for customer requirements
- Capable to handle & troubleshoot priority incidents
- Patching and handling changes
- Creating KB’s and Technical documentation
- Log Analysis on GPAM component servers
- Open CyberArk Tickets
- Setting up different (test) systems
- Open / prolong Firewall Changes
- 24/7 On-call Support
- Co-ordination with Engineering Team/ process owners etc.
Qualification, Experience, Technical and Functional Skills
Must Have:
- BE in Computer Science or equal.
- Business Analyst responsibilities
- Unix and Windows Administration
- Knowledge in networking/CCNA certification
Good to Have:
- Handle general updates and configuration changes/requests
- CyberArk Defender, Sentry - Certification
- DevOps experience – having experience with Dynatrace/Docker/Puppet/Ansible/GIT tools
- PowerShell Scripting knowledge
Your benefits:
· We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroa
· We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location)
· From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered
· Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach
About Allianz Technology
Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 11,000 employees located in 20 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.We oversee the full digitalization spectrum – from one of the industry’s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age.
D&I statement
Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life.
Join us. Let´s care for tomorrow.
You. IT