PQL EMOB BGL

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

We value your data privacy and therefore do not accept applications via mail. 

 

Who we are and what we believe in 
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

 

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities. 

 

Group Trucks Technology are seeking talents to help design sustainable transportation solutions for the future. As part of our team, you’ll help us by engineering exciting next-gen technologies and contribute to projects that determine new, sustainable solutions. Bring your love of developing systems, working collaboratively, and your advanced skills to a place where you can make an impact. Join our design shift that leaves society in good shape for the next generation.

 

Senior Product Quality Leader - EEVC

 Do you feel energized and motivated with the opportunity to help customers to be more successful and to improve the quality of products and services? If that is something for you, we are currently looking for a Product Quality Leader (PQL) to join our Quality & Customer Satisfaction team in Gothenburg, Sweden.

 

About The Role

 

This is a central role in our quality strategy. You will be working together with another four PQLs, taking care of the quality in a wide area related to electrical and electronic components/systems and telematic services. You will be working with both software and hardware, and you will execute most of your work within the issue detection and pre-study areas.

We use different sources of data and information (i.e.: telematics, warranty, market reports, Technical Support, our dealer net, our brands, etc.) to identify quality issues and prioritize them according to their impact to our customers and our business. After that we prepare pre investigations containing technical details about the failure modes and their business impact. Next step is then to support the Product Owners in securing that appropriate corrective actions are taken.

Our typical goals are to identify important quality issues and protect customers as fast as possible. Hopefully we can find and mitigate those even before they become evident to the customers.

As a PQL you will also ensure communication on product quality and customer satisfaction within Volvo GTT and to our stakeholders.

 

This is you

 

As we use many different sources of data, you are a structured individual with passion for data analytics and data storytelling. You know how to bring facts from data, and you can take decisions based on them.

You are interested in technology and work hard to make tomorrow better than today.

You are a convincing individual with good social skills and can build and keep a good network and strong relationships. You enjoy communicating and being the connection between different areas and different levels in the organization.

You show a winning attitude!

You are kind to yourself, and your persistence makes you move through obstacles and setbacks to accomplish objectives. 

"Lifelong learning" and "knowledge sharing" are characteristics that people use to describe you and you proactively use those skills to acquire new knowledges and help others in the same journey.

You are result-oriented and although you can work independently, you think being a team player is funnier and more rewarding.

 

Some other personal attributes that will help you to succeed in this role

 

·  Focus on generating Customer and Business value. Drive for results
·  Great communicator
·  Ownership mentality
·  Instils trust, gaining the confidence and trust of others through honesty and integrity
·  Cultivate innovation, create new and better ways to be successful and efficient
·  You smile
·  Used to negotiate
·  Service minded
·  Curiosity. Tackle problems in a novel way.
·  You can find patterns in complex data and pursue understanding.

 

Your Experience and Qualifications

 

Education: 

·  Master or Bachelor of Science degree or equivalent technical university degree

Relevant experience at work:

·  Quality tools and mindset
·  Data analytics, data visualization and Storytelling
·  Proven ability in communication, adjusting content and style to meet the needs of diverse stakeholders
·  Project management
·  Experience in vehicle development and vehicles product know-how

 

Other relevant skills: 

·  Awareness about electrical components and architecture, electronics, software development and/or Vehicle Connectivity.
·  Predictive analytics
·  Coding
·  Knowledge of Volvo Trucks and applications
·  General truck and customer knowledge
·  Knowledge in relevant Volvo AB processes: Analyse and Solve Customer Product Issues (CPI), Agile work methodology
·  Systems knowledge following tools are big plus: JIRA, KOLA, IMPACT, ARGUS, EDB, VDB, VDA, LVD, UCHP, QAST, PowerBI

 

We are actively working to establish teams that will take maximum advantage of the strength inherent to differences in knowledge, experience, age, gender and nationality, among others. We find that well balanced work teams increase group dynamics, creativity, and new approaches to solutions.

 

Job Category:  Engineering

Organization:  Group Trucks Technology

Travel Required:  Occasional Travel

Requisition ID:  19234