SALES & MARKETING COORDINATOR

Job description

Roger Dubuis has been at the forefront of contemporary Haute Horlogerie since 1995.
Its audacious creations, irmly anchored in the 21st century, embody substantial expertise expressed through the inest watchmaking mechanisms combined with powerful and daring designs. Boldness and extravagance are the brand’s signatures, and determination its driving force.
The Roger Dubuis Excalibur and Velvet collections are distributed worldwide through an exclusive sales network and boutiques. The quest for excellence, the long search for the right gesture, as well as the development of unique skills are all deining characteristics of the Geneva-based Swiss Maison.

Searching for a dynamic professional whose prime function is to support the team in the territory of Latin America and the Caribbean with all Sales Operations and Marketing activities

 

POSITION IS BASED IN MIAMI WITH THE ROGER DUBUIS LAC TEAM

 

Key responsibility 1 - Sales Operations

Update sales report, analysis, forecasts and POS dashboard.

Manage logistic flow of all products: sales order maintenance (creation / modification / cancellation), stock allocation, inventory checking, invoicing, consignment and returns.

Maintain local stock levels: model stock, best sellers

Advise and plan the replenishment of watches with the retailers, ensuring optimal product mix

Manage Booster, stock movement, Sell-Out

Payment collection and statement of Accounts follow-up

Develop and update training material (product, brand, sales techniques)

Manage Accessories line (straps, buckles, etc.)

Monitor repairs, customer service and Concierge

Order new certificates or warranty sets when needed.

Follow-up on Sales Incentive Program

Account Management: maintain privileged contact with clients and provide information upon products, products’ availability, prices, shipping, etc.

Liaise with logistic team on delivery for all sales operation activities and send allocation report to the team

POS account maintenance (creation / modification / cancellation).

Headquarter support: update monthly sales report and provide any other requested information.

Finance: alert on credit limit and overdue. Ask Finance to release orders when needed.

Release credit note on returns. Issue debit / credit memo.

Maintain the intranet system

Product tree & Item References: maintain product tree and categorization up to date in the system, create new references and update existing ones.

 

Key responsibility 2 -  Marketing Activities

Implement global Marketing strategy locally

Assist sales team in the implementation of Marketing tools (leaflet, memento, sheets, etc).

Manage and implement visibility / visual animation to convey proper brand image; coordinate visual animation implementation (briefs, production and installation).

Fully manage local events organization; coordinate & organize the participation in Watches & Wonders and other trade fairs and events.

SIHH:Prepare a file for each client with their annual allocation, previous year results and updated information about the communication strategies for the current fiscal year. Prepare all sales tools necessary for the Salon.

Forecast, control and implement PLV requirements as per guidelines

Responsible for the creation of Press Releases; share press releases with media list and influencers

Improve digital presence on retailers’ websites and social networks

Responsible for the sourcing out of new influencers, celebrities, etc.

Responsible for the creation of bi-monthly Newsletter and daily update of the local Instagram fan page

Manage A&P Budget

Maintain marketing database.

Assist Brand Manager with the creation of internal and external presentations.

 

Key responsibility 3 -  Office Activities

Organize and coordinate business trips for supervisor if requested.

Organize and prepare manager’s expense reports as needed.

Prepare and send FEDEX shipments.

Provide support to sales staff.

Prepare presentations when requested.

Collaborate with sales staff on store openings; PLV, suggested orders, etc.

Prepare legal documents and contracts for sales staff.

Provide administrative assistance to supervisor as needed.

 

JOB PROFILE

 

Education:

Bachelor degree in Business Administration, Marketing or related field. 

 

Required experience:

At least 5 years’ experienceworking in an office environment.

5 years of prior experience in international sales administration and/or operations,preferable in luxury products.

Prior experience in the luxury watches industry preferred.

 

Technical skills / abilities:

Advanced proficiency level in Microsoft Word, PowerPoint, and Excel.

Fluency in the English and Spanish language required.  French or Portuguese language fluency would be a plus

 

Personal skills:

Strong knowledge in sales and marketing strategies and techniques, preferable in luxury products.

Good knowledge of the Latin America & Caribbean region

Extremely motivated and willing to learn

Ability to take operational decisions and execute accordingly

Excellent organizational and communication skills

Ability to effectively work independently and as a part of a very small team.

Proactive approach with the ability to multi-task and solve problems independently

Passion and commitment to the watchmaking business.

Excellent presentation skills.

Availability to make international travels and work extended hours

Familiar with international variances in cultural and legal issues as pertaining to sales.

 

  ALL CANDIDATES MUST BE ELIGIBLE TO WORK IN THE USA.