Warehouse Supply Chain Leader

Job description

Responsibilities

Warehouse SCL

The Warehouse SCL plays a vital role in the Frito-Lay supply chain, driving results and managing change related to all operations functions in Cambridge. Specifically, the SCL has three overarching responsibilities: people and team development, site management, and customer service.

 

Responsibilities

People and Team Development:

 

·  Interview, hire and coordinate training for all warehouse team members.
·  Team members are responsible for a number of functions within the Distribution Center: receiving the product from manufacturing and moving product within the warehouse; preparing customer orders for delivery.
·  Develop a cohesive and empowered team of employees with the technical and problem-solving skills to execute daily tasks as efficiently as possible.
·  A SCL’s role in this process occurs through executing the SOPs Playbook action plans (alongside presence on the floor).
·  In-depth hourly Labor Performance Management: managing Picker performance through several systems and providing real-time feedback and obstacle removal to improve performance.
·  Pre-shift and mid-shift meetings are utilized as touchpoints to gain a pulse of the team and encourage and motivate the team multiple times each day.
·  Business Reviews are more formal meetings each period to drive the team towards period and quarterly plan goals
·  Manage all day-to-day people issues such as crewing, safety, specific employee issues, etc.
·  Provide coaching through work withs and administer corrective action as needed
·  Collaboration with the Sales Team is a daily expectation to ensure customer service needs are being met
Qualifications

Site Management:  

·  Meet cost parameters; execute service targets and objectives through daily management of direct and indirect expenses.
·  Direct expenses include labour efficiency (how many cases are outputted per hour worked) and accuracy (packing cases in a complete and exact manner).
·  A heavy emphasis will be placed on supporting the frontline Team to achieve its Dynamic Standards Labor expectations.
·  Additionally, all indirect expenses must be maintained, such as supplies, utilities, etc
·  Ensure site regulatory compliance
·  Manage warehouse space from both inventory and safety standpoints.
·  In terms of inventory, ensure that pallets and cases are in appropriate lines and that all picking modules are replenished with the product.
·  From a safety perspective, ensure that all pallets, forklifts, trash cans, etc. follow the site 5S plan (if currently in place).
·  Be especially cognizant of pallets and product on 2nd and 3rd tiers, as mistakes at these levels could have serious safety implications
·  Facilitate and execute site acceleration each year to continuously improve. Site acceleration occurs when a team of labour experts analyze current practices and develop action plans to improve efficiency and productivity

 

Customer Service:

·  Serve as a liaison with manufacturing and general suppliers
·  Execute product planning and ordering to ensure product availability without inventory overages.
·  Limit compliance issues to ensure the product that is ordered is stocked in the warehouse.
·  In addition, limit adjustment issues to ensure cases are packed accurately

 

Qualifications

·  Bachelor's degree and/or equivalent work experience preferred
·  2-5 years’ experience utilizing a team-based approach to decision making
·  Effective coaching, facilitation, presentation, and team-building skills
·  People and leadership skills with track record of achieving positive business result