Snr. Director, Supply Chain Service Delivery Lead, RBS, Нижний Новгород
RUSSIA Sales
Job description
Обязанности:
· Partner with Global SC GBS Functional Lead to review the SC GBS strategy for the site: Service Delivery Model including the integration and combination or partition of Russia facing specific services and capabilities; process transition roadmap; SLA definition and service catalogue
· Partner with the RBS Site GM : Contribute to the strategy, processes and standards for all SC Service Integration aspects: technology tools, collaboration mechanisms, integration scope, planning sessions, knowledge transfer and governance, to setup and deploy repeatable service integration processes
· Lead the RBS Site SC GBS team: Translate the related parts of the global SC GBS strategy into operational plans; monitor compliance and initiate corrective/optimizing measures in case of deviations/exceptions
SC Service set up
· Expand to a fully operational SC shared service and capability organisaton in RBS within overall project timelines and deliverables
· Ensure the site set up supports the GBS business case and latest Russia AOP/ Strat Plan assumptions
· Identify, implement and track risk mitigation actions during transition and integration, working within the right escalation approach and ensuring proactive stakeholder comms.
· Accountable for successful integration and transition of new SC services based on the process transition plans and meeting all defined SLAs and KPIs as per the road-map
· Ensure that the RBS work process and services are integrated with a focus on continuous improvement, optimization and productivity approach
Требования:
• E2E SC understanding and experience
• Strong influence management, communication and cross-cultural skills to effectively interact with all levels of management
• Ability to provide superior customer service
• Process design and continuous Improvement mentality
• Organization Change Management
• Results-oriented with ability to initiate and lead projects to completion
• Sharp analytical skill to link strategies and objectives together to develop a plan