SC MEM Coordinator

Job description

Overview

Position Objective: Coordinate all administrative, supply chain and logistic operations for a centralized equipment hub operation and provide direct support in the Regional Service and Move Center to support field service and move operations. This position works in a union environment. 

 

Responsibilities

Move Scheduling

·  Coordinate all aspects of fountain scheduling and support vendor and cooler scheduling
·  Enter orders to trucks as scheduled
·  Enter route changes/re-work
·  Complete confirmation calls
·  Complete daily CETS maintenance
·  ID orders to route
·  Enter job duration, schedule date, sequence, truck (crew)
·  Assess orders missing Special Instructions: ‘on hold’
·  Manage escalations
·  Review RN assigned orders for the valid match, graphics, accessories; assign equipment
·  Review orders missing Prep Instructions: ‘on hold’
·  Manage escalations

Service Call Support

·  Provide direct field support on service call management to include overwatch of the GANT/Click Software dispatch tool
·  Manage incomplete service calls and

National Accounts

·  Coordinate PBNA account conversions:
·  Inquire if local MEM Team accepts the move
·  Reports back to PBNA if the account needs to be installed by a third
·  Request survey from locations
·  Request install dates to meet conversion deadline from the
·  Provides PBNA with move schedules for account
·  Provide updates to PBNA and local MEM team on progress towards conversion
·  Acts as a conduit for account activity to the Hawaii MEM and Sales
·  Ensure 100% payment for all move activities

Complete National Coordinator Coverage Items:

·  Income Report - weekly
·  Escalation SPA Box - daily
·  Update CA Contacts with a new role
·  Project Updates - daily
·  Confirmation Clean-up - weekly
·  CETS Pending Service Orders - daily
·  Open Order Report - weekly
·  RR/PM Reports – weekly

Pepsi Sales

·  Submit documentation to set up new customers into the CMB and CETS
·  Ensure product is ordered for
·  Communicate bottle and can sales opportunities for local

Equipment Inventory

·  Order all PBNA equipment for all National Account
·  Manage the PBNA Inventory to below a 20-day
·  Acquire return good numbers for equipment of cancelled installs
·  Shipping and receiving process
·  Warehouse productivity timesheet
·  GCS location process

Manage the Sudden Service Program

·  Maintain customer database to ensure 100% payment of eligible sudden service
·  Develop a plan to achieve 100% execution of all required National Account Preventative
·  Provide weekly updates to the MEM leadership team on the progress of the PM
·  Manage weekly Sudden Service rejects to maximize income

Administrative

·  GCS location process
·  KRONOS administrative work
·  APS document process
·  Asset Write off process
·  Warehouse shop paperwork
·  Location Communication process including safety
·  Shipping and receiving process
·  Inventory Control Process including period end inventory reconciliation
·  Contact for Naked Juice and Rockstar vendors
·  Purchase supplies
·  Service swap process

Compensation & Benefits:

·  The expected compensation range for this position is between $39,800 - $63,450 based on a full-time schedule
·  Location, confirmed job-related skills and experience will be considered in setting actual starting salary
·  Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement
·  In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan
Qualifications

·  Bachelor’s degree or equivalent job experience preferred
·  Previous supply chain, customer service and logistics experience

Preferred Job Qualifications

·  Office Suite
·  Willingness to travel - 10%

Selected candidates must have strong communication and PC skills and be proficient in Microsoft Word, Excel, PPT. Interpersonal skills as well as:

·  Outstanding verbal and written communication skills
·  Customer drive and focus; prior customer service or related experience
·  Superior problem solving and organizational skills
·  Ability to use multiple PC applications simultaneously e. Microsoft Office Products, Adobe Creative Suite Applications
·  Ability to quickly grasp new PBC/PDC
·  Demonstrates continuous improvement
EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. 

 

PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity 

 

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy . 

 

Please view our Pay Transparency Statement