Assistant Manager - Sales
Hyderābād (Hyderābād) Sales
Job description
Overview
Lead and coordinate customer claims validation and processing, new product submissions, promotional program advices and pricing-related matters on behalf of the Independents & Wholesaler Account Sales teams.
Responsibilities
Functional Responsibilities
• Assist with preparing internal / external business reviews, working cross-functionally to gather and collate information on service rates and financials
• Manage processing, validation and tracking of claims, working through disputes with National Business Managers and Accounts Receivable
• Assist with maintaining sales and trade spend trackers, ensuring accruals are accurate and monitored monthly
• First point of contact for customer queries relating to product range changes, pricing and claims, ensuring responsiveness and quick resolution
• Preparation & communication of new lines and pricing information to customers based on agreed customer format and notification lead time requirements
• Coordinate internal processes to align with new GTM service method with a particular focus on process documentation for rebate payments both contractual and discretionary (promotions)
• Continuous improvement recommendations and implementation, especially in areas of Trade Spend tracking and Claims management
• Super User for AR Collect program on behalf of Cluster Account Sales team
People Responsibilities
• Develop winning relationships with Cluster Sales Leadership team and other key stake holders within the Cluster business, ensuring highest levels of agility and support are provided
• Support the Cluster Sales Lead with all initiatives to improve GBS service offerings
Qualifications
• Degree qualified in Business / Commerce (MBA Preferred)
• Builds robust and successful working relationships
• Strong written and verbal communication skills
• Excellent organisation and prioritisation skills
• Proactive, responsive and results driven& Highly proficient in Microsoft Office programs