Proposition Owner: Food Service

Job description

Job Type

Buying & Merchandising Product Supply

Location

Bracknell Campus

Partnership Level

5

Closing Date

29/11/2024

Vacancy Type

Permanent

Salary

£53,700.00 - £83,500.00 Annual

Salary Frequency

Annual

Hours of Work

35

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We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

Our Purpose

Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

At a Glance

Contract Type: Permanent

Location: Bracknell based with hybrid working the expectation to go into the office/other site 2-3 days a week to attend meetings and visit branches and suppliers as necessary

Salary Range: £53,700 to £83,500 per annum

Partnership Level: 5

About the role  

We have an exciting opportunity to join our Waitrose Commercial team as a Proposition Owner for Food Service. With plans to invest over £1bn in our store estate over the next 5 years, this role is an opportunity to make a significant impact on the future of the business. 

As the Proposition Owner for Food Service you will be responsible for creating a differentiated, high quality experience and customer journey for a subset of categories within Food Service (which includes in store bakery, chilled and hot counters and made in branch products), and as a result add sustainable value to our business. 

You will translate the Waitrose Commercial Strategy into a vision for the relevant Food Service categories, and create a 12-18 month action plan. From this, you will lead a team of cross functional experts to deliver this plan and achieve market-beating performance. You will be the central ‘hub’ of activity, setting a clear direction, fostering communication, and skillfully balancing competing priorities.

Alongside leading the roadmap of change activity you will also monitor performance and feedback of the Proposition, identifying root causes of successes and challenges. You will stay abreast of industry best practices and emerging technologies to keep us ahead of the market. With the support of cross functional specialists you will lead the response in order to ensure the Propositions continual success.

Some of your key responsibilities include but not limited too:  

· 
Creating the vision for categories within Food Service, and the 12-18 month proposition roadmap, with clear targets and measures of success.

· 
Act as the central “hub” in a hub and spoke model to deliver the roadmap and respond to market and operational activity.. This will involve setting clear direction for the proposition, facilitating communication and making trade offs in competing priorities from stakeholders across the business to ensure the optimisation of investment and resource.

· 
Leading proposition design and development at all stages, i.e. test, trial, full launch, maintain and continuously improve.

· 
Measurement and reporting of change activity, from small scale changes to transformational new launches.

· 
Responding to ad hoc queries and requests for support from around the business to ensure issues are resolved promptly with an end to end benefit mindset.

· 
Analysing customer data, market trends, and competitor activities to inform proposition development.

· 
Demonstrate a thorough understanding of the industry and market context for the proposition, and apply this to decision making.

 

Essential Skills  

 ● Clear understanding of ideation, test and learn, pilot and roll out process, including full estate roll out of new customer product propositions

● Evidence of launching recent high performing Grocery and Food Service customer product propositions

● Proven strong stakeholder management skills with the ability to inspire and influence others, including senior stakeholders, in areas where you are not the expert or decision maker

● Understanding of commercial and operational levers

● Prior experience of leading cross functional projects and matrix managing cross functional stakeholders

● Drive to find compromise and solutions that work for all parties

● Data based decision making

● Continuous improvement mindset

● Experience in using personal judgement to navigate ambiguous situations and land change without standardised processes in place

● Experience in food retail, food service and hospitality

Desirable 

● Experience in Process and/or Critical Path development

● Experience in buying, product supply and ranging

Benefits of the Partnership and the role: 

· 
️ - Full - time working holiday entitlement 25 days holiday, plus public and bank holidays, 

· 
♥️ - Healthcare Cover

· 
- Car Allowance

· 
⚖ - Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy

· 
- Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not

· 
- You’ll get Partnership discount in store and online once you complete probation. That’s 25% off in John Lewis & Partners (12% off electrical products) and 20% in Waitrose & Partners. You’ll also be able to nominate someone you live with to share your discount

· 
-  Simple cycle to work support scheme

· 
- We’re really proud of our exclusive hotels based in some of Britain’s most beautiful areas and once you’ve been with us for three months, you’re welcome to explore them

· 
-  Learn more about our extensive range of exciting benefits that you could enjoy when you join us, visit - https://www.jlpjobs.com/about/benefits/  

Next Steps 

· 
The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process").

· 
Once you've submitted an application the next step of the process, if successful, will be an interview.

· 
You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. 

Please note:

We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early. 

Internal only: Please click here to view the job description.

 

At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers. We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference. Find out more about D&I in the Partnership here - https://www.jlpjobs.com/about/diversityandinclusion/