Hotel Porter

Job description

Job Type

Customer Service

Location

Cookham - Odney Club

Partnership Level

10

Closing Date

03/12/2024

Vacancy Type

Permanent

Salary

£11.55 Hourly

Salary Frequency

Hourly

Hours of Work

37.5

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We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

Our Purpose

Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

  At a glance

· 
Working pattern- 37.5 hrs per week working a mix of shifts earliest start time 6 am - latest finish time 9 pm on a rota basis including alternate weekends.

· 
Flexibliity to cover night portering duties 7:30 pm -7.30 am.

· 
This role is based at Odney, Cookham, Berkshire

· 
Salary - The pay for this role is £12 per hour

· 
Contract type - This is a permanent role

· 
Due to working time regulations, applicants must be 18 years or over to apply.

· 
Interviews will take place in Jan 2025

We are currently recruiting for a Hotel and Events Porter to work as part of the Hotel team to deliver and maintain the required standard of events set-up, cleanliness, hygiene and presentation across all areas of the hotel both guest-facing and back of house. 

If you are looking for a hotel with something different and some history to work in, then The Odney Hotel, our Place by the River could be for you. This is a beautiful and unique John Lewis Partnership- owned hotel and conference facilities (The Sir Bernard Miller Centre named after the second chairman of John Lewis), set in 130 acres by the River Thames in Cookham, Berkshire. It offers both character and charm to our guests. 

The leisure guests and delegates can stay in one of 5 beautiful houses on the site, each maintaining the period look of its time with access to the picturesque grounds including a private stretch of river, water gardens, a pool, and sports facilities.

The main building Lullebrook Manor and its grounds are thought to have been the inspiration for the classic novel The Wind in The Willows bringing history along with relaxation.

Relaxation can be further achieved with a visit to our Serenity Spa, offering beauty treatments and massages or afternoon tea on the terrace, a drink in the bar, or a meal overlooking the river. 

About the role

This role is to support the guest service team and the events team in all areas of the estate.

Flexibility is needed to work in all areas of the Estate

Day Porter Duties include:   

· 
Events set up and clear down

· 
Cleaning and maintaining all areas across the estate

· 
Supporting the housekeeping and guest service team 

· 
Laundry runs across the estate

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Assisting all areas of the hotel, including Events,Housekeeping, maintenance, grounds and catering departments.

Essential skills you’ll need:-

The role can be both physically and mentally demanding and requires an appropriate level of fitness and practical dexterity.

· 
Ability to remain calm under pressure

· 
Flexible

· 
PC Literate

· 
Excellent communicator

· 
Full Drivers Licence 

To view the job outline:-

 

External applicants- please view the attached job outline

Internal applicants- please use your internal email address to view this folder:-

https://drive.google.com/drive/folders/16-kyGgkewmNnwdGUXCQU3zqtzzmnVPD2?usp=sharing

Benefits of the Partnership and the role 

· 
️ - Full - time working holiday entitlement 22 days holiday, plus public and bank holidays

· 
⚖ - Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy

· 
- Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not

· 
- You’ll get Partnership discount in store and online once you complete Probation. That’s 25% off in John Lewis & Partners (12% off electrical products) and 20% in Waitrose & Partners. You’ll also be able to nominate someone you live with to share your discount

· 
-  Simple cycle to work support scheme

· 
- We’re really proud of our exclusive hotels based in some of Britain’s most beautiful areas and once you’ve been with us for three months, you’re welcome to explore them

· 
-  Learn more about our extensive range of exciting benefits that you could enjoy when you join us, visit - https://www.jlpjobs.com/about/benefits/  

Important Information - Application and Interview Process 

The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. Once you've submitted an application the next steps of the process, if successful, are likely to include a 1 stage in-person interview. 

You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

We occasionally close vacancies early in the event we receive a high volume of applications, therefore, we recommend you apply early.

Please be aware that due to the nature and activities of this role, all successful candidates will have a DBS check carried out on them through a 3rd party registered body. For more details on DBS checks and what these entail, please visit the Government website .

For internal use only:

 

At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers. We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference. Find out more about D&I in the Partnership here - https://www.jlpjobs.com/about/diversityandinclusion/