Spa Therapist

Job description

Core Competencies

a. Skill

1. Has Massage Skills

2. To Lead Yoga class and Basic Meditation

3. Has Facial Skills

4. Has Reflexology skills

b. Knowledge

1. Good in English

2. Has Product Knowledge skills

3. Has Body anatomy knowledge

4. Has Treatment benefit and contra indication

c. Self Image

1. Responds appropriately to customer inquiries, requests or complaints

2. Acts to makes things better for the customer

3. Encourages others to work together as a team

d. Trait

1. Engaging to the guest

2. Acts in a consistent manner

3. Acts to gain confidence and trust from superiors and colleagues

4. Works well with other people

5. Communicates clearly and successfully in English Remembers faces and names easily

e. Responsible on : Massage Therapist and Guest Activities ( Yoga and meditation )

General Responsibilities

· Willing and able to perform all spa treatments featured on the Spa Alila menu

· Must possess a solid understanding of spa alila’s products and their healing benefits.

· To be focused and dedicated to performing each treatment consistently and from the heart.

· Participate in training including Japanese and English language classes, product knowledge, operation standards, service and all therapeutic trainings.

· To be easily and quickly adaptable to change with therapies and flows as training and development is provided.

· To be easily and professionally adaptable to each and every guests wellness needs.

· Must take good care of personal grooming and hygiene, including eating well and drinking plenty of fluids.

· Must present yourself at all times in a well groomed manner.

· Believes learning never ends and is passionate and receptive to learn new therapies and products.

· Must understand and obey hotel and spa’s policies and procedures.

· Ensure all stations, treatment rooms, public areas and store rooms are prepared and kept to standards.

· Ensure your working area and treatment rooms are perfectly clean before the arrival of any guests.

· Continue to learn other language skills and use with confidence.

· Fulfilling the training matrix minimum requirements.

· Pass on any comments from the guest and work colleagues, good or bad direct to the spa managers to be able to find the solutions

· Pass on any information regarding damaged operation equipment, fixtures, furnishings, depleted stock levels or product defect to spa supervisors and managers

· To contribute to creating a happy and harmonious working environment

Desired profile

Qualifications :