Infrastructure Support Manager

Job description

Position Description:

We are seeking an experienced Infrastructure Support Manager to lead enterprise‑level infrastructure operations and systems administration across multiple, geographically dispersed environments. This role oversees data center operations, infrastructure maintenance, systems performance, and service delivery for mission‑critical platforms. The ideal candidate will bring strong leadership, technical depth, and proven experience managing diverse infrastructure teams across domestic and international locations.

Your future duties and responsibilities:

• Provide overall leadership and management for infrastructure operations supporting global systems and services.
• Oversee day‑to‑day operations across multiple data centers and distributed technical environments.
• Ensure infrastructure services meet defined performance targets and service levels.
• Serve as the organizational service owner for infrastructure capabilities and solutions.
• Manage teams responsible for server, storage, and systems administration across varied platforms and locations.
• Improve, standardize, and optimize storage environments, including leading modernization efforts and supporting future migrations to cloud‑based solutions.
• Coordinate operational support across diverse technologies, converged server/storage platforms, and distributed technical teams.
• Ensure consistency, reliability, and security of infrastructure services across all sites.

Required qualifications to be successful in this role:

• Current Project Management Professional (PMP) certification.
• At least seven years of experience managing infrastructure operations, systems administration, or large‑scale IT projects for geographically distributed environments.
• Demonstrated experience leading teams across multiple locations with responsibilities spanning infrastructure, systems, and applications.
•Top Secret‑level security clearance

Preferred Qualifications
• At least three years of experience leading teams that support full lifecycle projects and operations for Windows and Linux systems.
• Experience directing projects involving MS SQL Server and Oracle database environments.
• At least five years of experience in data center operations, including troubleshooting server farms, networking equipment, and storage solutions such as Cisco routers/switches, firewalls, and NetApp/Dell EMC platforms.

Ideal Candidate Attributes
• Strong technical leadership with the ability to guide cross‑functional teams.
• Excellent communication and coordination skills.
• Proven ability to modernize, optimize, and standardize complex infrastructure environments.
• Comfortable managing operations across global and geographically dispersed locations.

Skills:

·  Firewalls

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.