CS-584 - Hardware Asses Management Senior ServiceNow Developer

Job description

Position Description:

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Company Profile:
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.
Job Title: Hardware Asses Management Senior ServiceNow Developer
Position: Software Engineer
Experience: 8+
Category: Software Development/ Engineering
Shift: Timing/rotation etc. details
Location: Any CGI Location
Position ID:
J0326-2769
Employment Type: Full Time
Education Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience.
Position Description: We are seeking an experienced Senior ServiceNow Developer with strong expertise in Hardware Asset Management (HAM). The ideal candidate will be responsible for designing, developing, and implementing ServiceNow HAM solutions to effectively manage hardware assets across their lifecycle
Responsibilities:
• Design and develop ServiceNow HAM solutions aligned with business requirements.
• Implement and customize ServiceNow modules related to Hardware Asset Management.
• Manage end-to-end asset lifecycle including procurement, deployment, maintenance, and retirement.
• Develop workflows, business rules, client scripts, and integrations.
• Integrate ServiceNow with external systems (ERP, procurement, discovery tools).
• Ensure data accuracy, asset tracking, and compliance.
• Perform system upgrades, enhancements, and performance optimization.
• Troubleshoot and resolve technical issues in the ServiceNow platform.
• Collaborate with stakeholders, architects, and cross-functional teams
Must-Have Skills:
The client is looking for a hands-on ServiceNow developer (not HAM operations).
• Must have strong scripting experience –
o Script Includes, Business Rules, Client Scripts, UI Actions, Glide API.
• Experience building scoped applications and automation using Flow Designer / Integration Hub (preferably custom actions or spokes).
• Must have implemented REST/SOAP integrations end-to-end.
• HAM/ITAM exposure required but through automation (asset lifecycle states, refresh, EOL/EOS, exception handling) and ability to deliver independently with minimal ramp-up.

Good-to-Have Skills:
• • ServiceNow Certified System Administrator / Application Developer certification.
• Experience with Software Asset Management (SAM) module.
• Knowledge of ITIL processes and best practices.
• Hands-on experience with ServiceNow Discovery and CMDB management.
• Exposure to IntegrationHub and third-party integrations.
• Experience in asset lifecycle automation and optimization.
• Familiarity with cloud platforms (AWS, Azure) and infrastructure environments.
• Experience with data migration and platform upgrades.
• Understanding of procurement and inventory management processes.
• Strong stakeholder communication and documentation skills
CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodation for people with disabilities in accordance with provincial legislation. Please let us know if you require reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

Life at CGI:
It is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons
Come join our team, one of the largest IT and business consulting services firms in the world

Skills:

·  Customer Service & Support
·  ServiceNow

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.